Yahir Portillo

Helped my dad grow his company up for about 7 years. I was 12 years old out there helping him with his works. Still work for him till this day as his secretary texting his clients daily checking over his schedule/jobs. I receive his online payments from his clients. Help him with estimates so clients can get a better understanding to what he is saying and explaining to them. 2021 got hired at Chick-fil-a. Had a good experience there, My Co-workers would always find me when guest needed help with there orders. When a Co-worker needed help with a hispanic family i would always help them with there order so they wouldn't get confused to what they're saying. Chick-fil-a taught me how to have proper manners and have great conversations/communications with our guest and to always be polite and calming with guest. I joined a roofing company Powerhouse roofing llc. The company was starting to build up and get bigger. I was salesmen for them. Knock on doors and tell homeowners about our product and get there roof done through there home insurance. I am currently the only bilingual salesmen in the company when other salesmen need help with homeowners that are hispanic i always help them. I am well at having conversations with homeowners/ customers my goal is to always step out of there property leaving them with a smile on there faces. Ever since 7th grade that i went to a carrier field trip and had talks with HVAC technicians i told myself that i want to be a HVAC technician when i grow up. Everytime we had problems with our system at home i would always watch the tech guy and see what they're doing i would watch videos and do my research to get a better knowledge about HVAC. It would be a privilege to work beside HVAC experts and explore new things in life.

• Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.