Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yahser A. Ramos Morales

Justin,TX

Summary

Proven leader and strategic planner, adept in problem-solving and organizational skills, with a track record of enhancing operational excellence at Pacific Sunwear Of California Inc. Excelled in multitasking and attention to detail, significantly improving team performance and customer satisfaction. Expert in verbal and written communication, consistently achieving and surpassing goals.

Overview

4
4
years of professional experience

Work History

Fiber Technician

Ricón
05.2024 - 08.2024
  • Performed troubleshooting and equipment testing to identify and correct problems end to end and network-wide.
  • Conducted site surveys to validate customer's infrastructure deliverables.
  • Adhered to safety policies and procedures to install or remove IP set-top devices, optical network terminals and wireless access points.
  • Worked closely with network administrators and server engineers to deliver quality service.
  • Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
  • Worked effectively in fast-paced environments

Assembly Line Production Worker

Peterbilt Motors Co Manufacturing
08.2023 - 04.2024
  • Assisted quality assurance by inspecting items and removing defective parts.
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Completed durable assemblies and subassemblies with hand and power tools.
  • Performed visual and functional inspection of components to determine quality and identify defects.
  • Continuously checked products for quality assurance according to strict guidelines.
  • Assembled components with minimal supervision, exceeding expected project milestones

Manager

Pacific Sunwear Of California Inc
03.2022 - 07.2023
  • Cross-trained existing employees to maximize team agility and performance.
  • Accomplished multiple tasks within established timeframes.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Area Leader

Amazon Warehouse
07.2020 - 12.2021
  • Promoted branch profitability and sales goal achievement by establishing rigorous daily, weekly and monthly targets.
  • Monitored merchandise stock and cleanliness of regional outlets, supporting unique branch identity while upholding corporate standards.
  • Identified and removed obstacles in customer experience, supporting individual discovery through direct partnerships with General Manager and company leadership.
  • Engaged in customer journey, coaching associates in upholding company values and supporting individualized product selection experience.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Supervised various locations, enforcing high-quality standards of operation

Education

High School Diploma -

Central High School
Keller, TX
05.2020

Skills

  • Attention to Detail
  • Verbal and written communication
  • Multitasking
  • Problem-solving abilities
  • Organizational Skills
  • Strategic Planning

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Fiber Technician

Ricón
05.2024 - 08.2024

Assembly Line Production Worker

Peterbilt Motors Co Manufacturing
08.2023 - 04.2024

Manager

Pacific Sunwear Of California Inc
03.2022 - 07.2023

Area Leader

Amazon Warehouse
07.2020 - 12.2021

High School Diploma -

Central High School

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Yahser A. Ramos Morales