Yahshay Parker
Southfield,MI
Summary
Dynamic and results-driven professional with extensive experience in the hospitality industry, notably at La Dolce Vita Restaurant. Proven track record in team leadership and problem-solving, fostering strong customer relationships while consistently exceeding sales goals. Adept at training staff and managing operations, ensuring a positive and efficient service environment.
Overview
7
7
years of professional experience
Work History
Lead Server
La Dolce Vita Restaurant
Detroit, MI
05.2024 - Current
- Developed strong rapport with regular customers, encouraging repeat business through genuine connection-building efforts.
- Contributed to team success by consistently meeting or exceeding individual sales goals each month.
- Supported other staff members during busy shifts by stepping in wherever needed to maintain smooth operations.
Lead Server
Sugar Factory American Brasserie
Detroit, MI
09.2022 - 02.2025
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
Banquet Manager
Shenandoah Country Club
West Bloomfield, MI
09.2020 - 10.2023
- Cultivated an inclusive work culture promoting open communication, teamwork and staff empowerment resulting in a motivated and high-performing team.
- Trained new hires on company policies, procedures, and service standards, fostering a cohesive team environment.
- Managed budgets for multiple banquets, ensuring cost-effective allocation of resources.
Assistant Manager
Payless
Redford, MI
02.2018 - 03.2019
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Education
Business Management
Eastern Michigan University
Ypsilanti, MISafe Serve Certification - Culinary Arts
A. Philip Randolph Career And Technical Center
Detroit, MI05.2020
High School Diploma -
Western International High School
Detroit, MI05.2020
Skills
- Problem-solving
- Attention to detail
- Team leadership
- Positive and friendly attitude
- Teamwork and collaboration
- Critical thinking
Timeline
Lead Server
La Dolce Vita Restaurant
05.2024 - Current
Lead Server
Sugar Factory American Brasserie
09.2022 - 02.2025
Banquet Manager
Shenandoah Country Club
09.2020 - 10.2023
Assistant Manager
Payless
02.2018 - 03.2019
Business Management
Eastern Michigan University
Safe Serve Certification - Culinary Arts
A. Philip Randolph Career And Technical Center
High School Diploma -
Western International High School