YAHYA ALKUHELI
Michigan,MI
Work Preference
Summary
Licensed Life Insurance Agent and performance-driven professional with experience in commission-based sales, warehouse operations, automotive service, and technical repair. Proven ability to work independently, adapt quickly, manage high workloads, and build strong customer trust. Recognized for discipline, reliability, and consistent execution in fast-paced environments.
Professional technician prepared to excel in phone repair roles. Expertise in diagnosing and resolving hardware and software issues, ensuring minimal downtime for customers. Known for effective team collaboration and adaptability to changing needs, with focus on precision and quality.
Knowledgeable [Desired Position] with strong background in diagnosing and repairing variety of phone issues. Proven ability to troubleshoot hardware and software problems, ensuring timely and effective solutions. Demonstrated proficiency in soldering techniques and customer service.
Experienced with diagnosing and repairing phone hardware and software issues. Utilizes effective troubleshooting techniques to identify problems and implement solutions. Track record of delivering high-quality repairs while maintaining excellent customer satisfaction.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Computer & Phone Repair Technician
Self-Employed
- Diagnosed hardware and software issues for phones and computers.
- Replaced screens, batteries, and internal components.
- Managed customer communication and service completion independently.
Final Expense Life Insurance Agent
Lincoln Heritage Life Insurance Company
01.2023 - 01.2026
- Conduct in-home sales presentations for senior clients.
- Close whole life final expense policies through consultative selling.
- Manage full sales cycle from lead generation to issued policy.
- Handle objections confidently and build long-term client relationships.
Device Protection Specialist
Asurion
01.2024 - 01.2025
- Delivered and activated replacement smartphones for approved claims.
- Educated customers on protection coverage and service benefits.
- Provided technical troubleshooting and ensured seamless device setup.
Parts Specialist
O'Reilly Auto Parts
01.2023 - 01.2024
- Assisted customers with automotive part selection and technical questions.
- Managed inventory accuracy and point-of-sale transactions.
- Delivered fast, knowledgeable service in retail environment.
Automotive Service Technician
Discount Tire
01.2022 - 01.2023
- Mounted, balanced, and repaired tires in high-volume service center.
- Performed safety inspections and ensured quality workmanship.
- Collaborated effectively within team-based workflow.
Warehouse Associate
Amazon
01.2021 - 01.2023
- Processed, organized, and staged inventory for distribution.
- Met daily productivity targets while maintaining safety compliance.
- Operated efficiently in physically demanding environment.
Crew Member
McDonald's
01.2019 - 01.2020
- Operated POS systems and handled high-volume cash transactions.
- Prepared food quickly and accurately during peak hours.
- Maintained cleanliness and food safety standards.
Team Member
Tim Hortons
01.2018 - 01.2019
- Prepared beverages and food items in fast-paced setting.
- Delivered consistent customer service experience.
- Maintained organized and sanitary work environment.
Education
High School Diploma -
Adlai E. Stevenson High School
Sterling Heights, MI06-2021
Skills
- Commission-Based Sales & Closing
- Customer Relationship Building
- Objection Handling & Needs Analysis
- High-Volume Work Environments
- Technical Troubleshooting & Repair
- Automotive Service Operations
- Independent Work & Time Management
- Screen replacement
- Battery replacement
- Data recovery
- Advanced troubleshooting
- Software installation
- Sales support
- Hardware repair
- Teamwork
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Reliability
- Multitasking Abilities
- Multitasking
- Excellent communication
- Critical thinking
- Troubleshooting skills
- Organizational skills
- Team collaboration
- Safety awareness
- Adaptability and flexibility
- Installing equipment
- Self motivation
- Educating customers
- Team building
- Relationship building
- Goal setting
Certification
- Licensed [Job Title] - [Timeframe]
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Interests
- Gym Workouts
- Music
- Baking
- I enjoy helping others and giving back to the community
- Reading
- High-Intensity Interval Training
- Video Gaming
- airplanes and aviation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Device Protection Specialist
Asurion
01.2024 - 01.2025
Final Expense Life Insurance Agent
Lincoln Heritage Life Insurance Company
01.2023 - 01.2026
Parts Specialist
O'Reilly Auto Parts
01.2023 - 01.2024
Automotive Service Technician
Discount Tire
01.2022 - 01.2023
Warehouse Associate
Amazon
01.2021 - 01.2023
Crew Member
McDonald's
01.2019 - 01.2020
Team Member
Tim Hortons
01.2018 - 01.2019
Computer & Phone Repair Technician
Self-Employed
High School Diploma -
Adlai E. Stevenson High School