Yahya Saleh Rashini
Summary
Experienced operations manager and small business owner with a strong background in retail management, customer service, and facility maintenance. Proven ability to manage daily business operations, supervise staff, handle inventory and finances, and maintain equipment and property. Reliable, hardworking, and skilled at solving problems quickly in fast-paced environments.
Overview
27
27
years of professional experience
Work History
Store Manager
Saba Gourmet Deli corporation
Brooklyn, USA
01.2018 - 03.2026
- Supervised employees and coordinated daily store operations to ensure smooth workflow and customer satisfaction
- Supervised daily operations and staff at gourmet deli locations.
- Managed register operations and store organization
- Maintained stock levels and store presentation
- Trained employees on customer service and food safety standards.
- Assisted customers and resolved service issues
- Monitored financial performance and controlled expenses within budget guidelines.
- Developed relationships with local suppliers for quality product sourcing.
Delivery Driver
Amazon
Brooklyn, NY
05.2015 - 08.2018
- Delivered packages to residential and commercial locations, ensuring timely arrival.
- Communicated with dispatch for route updates and delivery instructions.
- Coordinated with dispatch for real-time route updates and delivery instructions.
- Maintained accurate delivery records and vehicle mileage logs for operational transparency.
Owner/Operator
Wash Rite Laundromat
Brooklyn, USA
08.2007 - 05.2014
- Directed daily laundromat operations, optimizing workflow and fostering customer satisfaction.
- Owned and operated daily laundromat operations
- Delivered exceptional customer service and processed payments, enhancing customer experience.
- Coordinated staff scheduling and facilitated training to uphold service quality and operational effectiveness.
- Maintained washers, dryers, and facility equipment
- Performed electrical and plumbing repairs
- Ensured facility cleanliness and smooth operations
Owner/Operator
New Way mini market
Brooklyn, USA
06.1999 - 05.2007
- Oversaw store operations, optimizing inventory management, purchasing processes, and sales strategies
- Cultivated customer relationships and engaged in community initiatives to enhance store visibility
- Executed daily financial transactions and managed cash flow to ensure accurate financial reporting
- Organized products and ensured store efficiency
Skills
- Sales Forecasting
- Problem Solving
- Equipment Maintenance
- Team leadership
- Effective communication
- Conflict resolution
- Inventory Management
- Customer Service
- Problem solving
Languages
- English
- Arabic, Fluent
- English, Conversational
Timeline
Store Manager
Saba Gourmet Deli corporation
01.2018 - 03.2026
Delivery Driver
Amazon
05.2015 - 08.2018
Owner/Operator
Wash Rite Laundromat
08.2007 - 05.2014
Owner/Operator
New Way mini market
06.1999 - 05.2007