Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yaidaness Morales

West Springfield,MA

Summary

Skilled in behavioral management and compassionate care, I enhanced client progress at Butterfly Effects Inc. by implementing tailored intervention plans, boosting positive outcomes. Demonstrating strong problem-solving abilities, I also efficiently managed financial transactions and customer relations at Bath and Body Works, fostering repeat business and reducing discrepancies.

Overview

6
6
years of professional experience

Work History

Pca

Glenmeadow
12.2023 - Current

I Assisted patients with daily living activities, promoting independence and wellbeing, I Ensured proper hygiene practices were followed by assisting with bathing, grooming Task .

Behavior Technician

Butterfly Effects Inc.
04.2023 - 09.2024
  • Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
  • Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
  • Enhanced client progress by implementing individualized behavior intervention plans.
  • Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.

Manager's Assistant

Fiesta Café
01.2019 - 10.2023
  • Ran errands to support daily needs of management.
  • Responded to and directed incoming calls and other communication.
  • Scheduled meetings and managed calendar.
  • Resolved basic computer and office equipment issues through troubleshooting.
  • Attended monthly sales meetings and reported pertinent information to employees.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Sales Associate

Bath and Body Works
12.2022 - 01.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

High School - Child Education

Westfield High School
Westfield

Child Care

Springfield College
Springfield, MA

Skills

  • Personal hygiene assistance
  • Behavioral management
  • Emotional support
  • Dementia care
  • Compassionate care
  • Meal preparation

Languages

Spanish
Full Professional

Timeline

Pca

Glenmeadow
12.2023 - Current

Behavior Technician

Butterfly Effects Inc.
04.2023 - 09.2024

Sales Associate

Bath and Body Works
12.2022 - 01.2023

Manager's Assistant

Fiesta Café
01.2019 - 10.2023

High School - Child Education

Westfield High School

Child Care

Springfield College
Yaidaness Morales