Experienced with comprehensive client assessments, ensuring personalized care plans are in place. Utilizes strong communication and coordination skills to effectively manage client services. Track record of fostering positive client relationships and achieving measurable improvements in client well-being.
Overview
16
16
years of professional experience
Work History
CBHCM
Excellent Medical Center
13155 SW 134 Ave Miami, FL 33186
04.2020 - Current
Improved client well-being by conducting comprehensive assessments and developing tailored intervention plans.
Conducted home visits to assess living environment and facilitate access to necessary resources.
Monitored clients' progress and adapted treatment plans to meet changing needs.
Assisted clients with navigating and accessing social services such as housing and medical care.
Facilitated group therapy sessions to build supportive, communicative client networks.
Advocated for client rights and services, resulting in increased access to necessary support and resources.
Tax preparer
Siempre Tax
11266 SW 137 Ave Miami, FL 33186
01.2017 - 04.2019
Increased client satisfaction by providing accurate and timely tax preparation services.
Completed and filed returns with tax departments at local, state, and federal levels.
Assisted in resolving complex tax issues, strengthening client relationships and building trust.
Therapist
Hospital Psiquiatrico Iluminado Rodriguez
Cuba
09.2008 - 12.2015
Provided individual and group therapy sessions to patients suffering from mental health issues.
Assessed clients' mental health needs, developed treatment plans and monitored progress.
Documented patient information, treatment plans, and patient responses.
Certified Behavioral Health Case Manager (CBHCM) at Second Chance Case Management, IncCertified Behavioral Health Case Manager (CBHCM) at Second Chance Case Management, Inc