Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Case Manager
AssistRx
Orlando, FL
05.2024 - 07.2025
Monitored treatment progress and adjusted care strategies in collaboration with physicians and allied health professionals.
Served as a liaison between patients, providers, and insurance companies to resolve care coordination issues promptly.
Claims Analyst
Healthfirst
Remote, FL
07.2022 - 03.2024
Reviewed and processed incoming claims for accuracy and completeness.
Investigate claims by reviewing documentation, interviewing claimants, and coordinating with third parties.
Insurance Verification Specialist
Home Care Delivered
Remote, FL
08.2021 - 06.2022
Assessed insurance policy terms to determine patient coverage and limitations.
Processed pre-authorizations for medical services according to established guidelines.
Eligibility Representative
Cigna
Orlando, FL
09.2019 - 08.2021
Specialty pharmacy responsibilities including, verifications and prescription dosage assistance.
Utilized programs to accurately process applications, verify information, and update records.
Medical Receptionist/Lead Medical Assistant
Davita Medical Group
Lake Wales, FL
06.2016 - 07.2019
Administered patient medications and monitored vital signs to ensure optimal health outcomes.
Performed medical records management, including filing, organizing and scanning documents.