Yaira Cortez Zacariaz
Los Banos,CA
Summary
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
6
6
years of professional experience
Work History
Front Desk & Office Admin
Mosaic Supply Chain Solutions
06.2024 - 11.2024
- Greeted and interacted with customers to provide information, answer questions and assist with appointment scheduling.
- Maintained inventory of office supplies and placed orders.
- Managed phone and email correspondence and handled incoming and outgoing mail .
- Assisted managers in all aspects of business operations.
Delivery Driver
Amazon
09.2022 - 11.2024
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Collaborated with other drivers to optimize coverage of assigned territories for maximum efficiency in package delivery times.
Customer Service
Bloomingdales
09.2019 - 02.2020
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Educated customers about billing, payment processing and support policies and procedures.
- Maintained up-to-date knowledge of product and service changes.
- Evaluated product condition upon return, determining eligibility for refund, exchange, or repair according to company policies.
Sales Associate
Bloomingdales
03.2019 - 09.2019
- Assisted clients in selecting outfits for special events, ensuring they looked and felt their best.
- Recommended, selected and located merchandise for shoppers, engaging politely to establish product needs and wants.
- Enhanced client satisfaction by providing personalized styling recommendations based on their preferences and body types.
- Operated cash registers, receiving and processing both cash and card payments.
Education
High School Diploma -
Overfelt High School
San Jose, CA05-2018
Skills
- Customer service
- Phone etiquette
- Inventory Management
- Cash register operation
- Stocking and receiving
- Scheduling appointments
Timeline
Front Desk & Office Admin
Mosaic Supply Chain Solutions
06.2024 - 11.2024
Delivery Driver
Amazon
09.2022 - 11.2024
Customer Service
Bloomingdales
09.2019 - 02.2020
Sales Associate
Bloomingdales
03.2019 - 09.2019
High School Diploma -
Overfelt High School
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