Summary
Overview
Work History
Education
Skills
Timeline
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Yaire Zamorano

Houston,Texas

Summary

Dynamic Operations Manager with a proven track record at Lucky Strike Bowling, excelling in team leadership and customer service. Enhanced guest satisfaction through innovative problem-solving and efficient operations management. Skilled in staff training and inventory management, fostering a collaborative environment that drives performance and engagement. Fluent in Spanish, enhancing communication with diverse clientele.

Overview

5
5
years of professional experience

Work History

Operations Manager

Lucky Strike Bowling
Houston
01.2023 - 04.2026

Oversaw daily operations of bowling alley to enhance guest satisfaction and team performance. Coordinated with staff to streamline service processes and improve efficiency. Prepared operational resources to ensure smooth shift transitions.

Event Host

Bowlero Lanes
Houston
05.2022 - 01.2023

Achieved successful event execution through proactive management of logistics. Enhanced event value by identifying and addressing key deficiencies. Collaborated with service personnel to maintain optimal operational performance.

Front Desk

Bowlero Lanes
Houston, TX
01.2021 - 12.2021

Enhanced customer service skills by fostering positive guest interactions and supporting team collaboration.

Bartender

Bowlero Lanes
Houston, TX
01.2021 - 04.2021

Achieved high levels of customer satisfaction through attentive service in a fast-paced bowling alley. Cultivated engaging conversations with guests to create a vibrant atmosphere. Innovated drink selections to elevate customer enjoyment and engagement.

Server

Bowlero Lanes
Houston
01.2021 - 04.2021

Oversaw guest experience in lanes to enhance service quality. Drove sales performance through proactive engagement. Fostered teamwork by providing assistance to colleagues as needed.

Education

High School Diploma -

Spring Woods High School
Houston, TX
06.2020

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Operations monitoring
  • Staff training
  • Staff management
  • Inventory management
  • Management
  • Employee motivation
  • FLUENT IN Spanish

Timeline

Operations Manager

Lucky Strike Bowling
01.2023 - 04.2026

Event Host

Bowlero Lanes
05.2022 - 01.2023

Front Desk

Bowlero Lanes
01.2021 - 12.2021

Bartender

Bowlero Lanes
01.2021 - 04.2021

Server

Bowlero Lanes
01.2021 - 04.2021

High School Diploma -

Spring Woods High School