Yaitza Aponte

New Britain,CT

Summary

Motivated and dependable professional with over 4 years of experience in fast-paced environments, including leadership and training roles. Proven ability to lead, train, and support team members while maintaining high productivity and delivering excellent customer service.

Overview

2027

years of professional experience

Work History

Learning Ambassador / Warehouse Associate (Stow)

Amazon

Charlton, MA

03.2025 - Current

Trained and mentored new hires on operational procedures and performance expectations
Facilitated leadership support on warehouse floor, empowering team members through assistance and guidance.
Maintained high productivity and accuracy in a fast-paced environment
Ensured compliance with safety standards and company policies

Fulfillment Associate

Macy’s

West Hartford, CT

Processed and prepared customer orders with accuracy and efficiency
Maintained organization in a high-volume fulfillment environment
Collaborated with team members to meet daily performance goals

Team Member

Chick-fil-A

Southington, CT

06.2023 - 01.2025

Processed and prepared customer orders with accuracy and efficiency
Maintained organization in a high-volume fulfillment environment
Collaborated with team members to meet daily performance goals

Crew Member

Dunkin’

Wethersfield, CT

08.2021 - 06.2023

Prepared food and beverages according to company standards
Managed customer transactions and ensured satisfaction
Handled multiple responsibilities during peak hours

Education

High School Diploma -

Bristol Eastern High School

Skills

Leadership & Training
Customer Service
Communication
Time Management

Teamwork
Multitasking
Problem-Solving
Reliability

Additional Information

Positive attitude with a strong work ethic; proven leadership abilities; quick learner who adapts easily; reliable and team-oriented.

Timeline