JOSE CARRENO SUAREZ
PROFESSIONAL
Huntsville,AL
Summary
Bilingual professional (intermediate Spanish and English) with experience in communication, customer service and warehouse work. Motivated to work from home, with strong skills to manage emails, chats and administrative tasks efficiently. Excellent organizational skills and willingness to learn new digital tools.
Overview
7
7
years of professional experience
2
2
Languages
Work History
WAREHOUSE ASSOCIATE & LEARNING AMBASSADOR
HSVI AMAZON FULFILLMENT CENTER
MADISON, AL
07.2022 - 12.2025
- Personnel Training: Led onboarding and technical training for new hires in bilingual environments (English/Spanish), ensuring 100% compliance with safety and operational protocols.
- Data Organization: Managed and organized inventory data to optimize warehouse flow and improve processing times.
- Conflict Resolution: Acted as a key point of contact for resolving interpersonal issues and handling high-pressure situations with dissatisfied staff or vendors, maintaining a professional and calm environment.
- Operational Excellence: Performed high-volume sorting, stowing, and picking tasks while maintaining top-tier productivity metrics.
Cable Field Technician
Itg Communications Group
VENICE, FL
09.2018 - 06.2022
- Technical Installation: Installed, maintained, and repaired telecommunications services (Internet, TV, and Phone) in residential and commercial locations, ensuring high-quality connectivity.
- Troubleshooting & Problem Solving: Diagnosed complex technical issues with signal strength and equipment, providing immediate solutions to minimize downtime.
- Customer Relations: Handled on-site customer concerns and educated users on equipment operation, consistently maintaining high customer satisfaction ratings.
- Efficiency & Organization: Managed a daily route of service calls, optimizing travel time and tool inventory to complete tasks ahead of schedule.
Education
Theology Minor Degree -
01.2011
Business Bachelor's Degree - undefined
01.1998
Skills
Bilingual Communication: Native Spanish / Professional English
Conflict Resolution & De-escalation:
Data Entry & Organization:
Staff Training & Mentoring:
Inventory Management:
Attention to detail
Warehouse safety
Team collaboration
Problem-solving
Workplace cleanliness
Leadership and team building
Basic mathematics
Timeline
WAREHOUSE ASSOCIATE & LEARNING AMBASSADOR - HSVI AMAZON FULFILLMENT CENTER
07.2022 - 12.2025
Cable Field Technician - Itg Communications Group
09.2018 - 06.2022
Adventist University Institute Venezuela - Business Bachelor's Degree,
Theological Seminary of Venezuela - Theology Minor Degree,