Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ya'Jaia Goudeau

Opelousas,LA

Summary

Reliable and upbeat. Successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

4
4
years of professional experience

Work History

Sales Associate

Dollar General Store
05.2023 - 07.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Solved customer challenges by offering relevant products and services.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Youth Assistant Town Clerk

Melville Town Hall
08.2022 - 07.2023
  • Attended all meetings of town board.
  • Maintained public information service and responded to requests for information.
  • Issued public notification of official activities or meetings.
  • Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
  • Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
  • Responded to requests for information from public, other municipalities or state and federal legislative offices.
  • Informed customers by mail or telephone of additional steps needed to obtain licenses.

Cashier Manager

Snack Shop
06.2019 - 07.2022
  • Resolved customer complaints quickly to maintain customer satisfaction.
  • Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Built positive relationships with customers to increase repeat business.
  • Assisted customers in need to promote pleasant shopping experiences and encourage return business.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.

Education

High School Diploma -

North Central High School
Washington, LA
05.2022

Skills

  • Reading Comprehension
  • Verbal Communication
  • Multitasking Strengths
  • Verbal and Written communication
  • Positive Customer Engagement
  • Time Management
  • Excellent People Skills
  • Customer Service

Timeline

Sales Associate

Dollar General Store
05.2023 - 07.2023

Youth Assistant Town Clerk

Melville Town Hall
08.2022 - 07.2023

Cashier Manager

Snack Shop
06.2019 - 07.2022

High School Diploma -

North Central High School

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Ya'Jaia Goudeau