Yajaira Arroyo
Lake Elsinore,CA
Summary
Demonstrated a strong work ethic and positive attitude, significantly improving front-end operations and customer satisfaction. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Courtesy Clerk, General Merchandise Clerk, CSR
Stater Bros
10.2020 - Current
- Supervised front end and administered breaks and lunches. Completed returns, refunds, and money order services. Create daily schedules to ensure daily tasks are completed throughout store hours. Ensured efficiency of the front end by maintaining short lines and customer service. Run the dairy department by stocking shelves and ordering products.
- Bag customer items efficiently, maintain clean store, and assist in locating products.
Team Member
Noah's Bagels
10.2022 - 06.2023
- Worked different stations to provide optimal coverage and meet production goals.
- Greet and take customers' orders, handle payments, prepare food and drink orders, and prep food for future use.
Hostess
Guadalajara Mexican Grill & Cantina
09.2019 - 08.2020
- Greeted customers upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
University of California, Irvine
Irvine, CACertification - Pharmacy Technology
San Joaquin Valley College
Temecula, CA11.2024
High School Diploma -
Lakeside High School
Lake Elsinore, CA06.2020
Skills
- Customer Service
- Money Handling
- Strong Work Ethic
- Positive Attitude
- Effective Communication
- Spanish Fluency
- Teamwork and Collaboration
Timeline
Team Member
Noah's Bagels
10.2022 - 06.2023
Courtesy Clerk, General Merchandise Clerk, CSR
Stater Bros
10.2020 - Current
Hostess
Guadalajara Mexican Grill & Cantina
09.2019 - 08.2020
University of California, Irvine
Certification - Pharmacy Technology
San Joaquin Valley College
High School Diploma -
Lakeside High School
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