Yajaira Caba
Ridgewood
Summary
Friendly and reliable cashier, offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Punctual and honest with solid background in customer service environments. Experienced Customer Service Representative fluent in English and Spanish language.
Overview
8
8
years of professional experience
Work History
Sales Associate
Duty Free Americas Inc.
New York
07.2023 - 01.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Cashier
Key Food Supermarket
Brooklyn
02.2017 - 07.2023
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
Education
HIGH SCHOOL DIPLOMA -
Academy of Medical Technology
Far RockawaySkills
- Work Task Prioritization
- Product Location
- Shipment Procedures
- Customer Relations
- Cash Register Operation
- Price Identification
- Teamwork
- Collaboration
- Computer Proficiency
- Microsoft Office
- Refund handling
- Staff Training
- Time management
- Customer service
Languages
• Spanish
Timeline
Sales Associate
Duty Free Americas Inc.
07.2023 - 01.2025
Cashier
Key Food Supermarket
02.2017 - 07.2023
HIGH SCHOOL DIPLOMA -
Academy of Medical Technology