Yajaira Hardy
Covington
Summary
Advance Cake Decorator at Food Lion and Publix Grocery Store with a track record in custom cake design and exceptional customer service. Expert in airbrushing techniques and inventory management, leading to reduced waste and increased customer satisfaction. Adept at training teams to enhance skills and efficiency, fostering a collaborative work environment. Talented Cake Decorator with 25 years of experience in baking industry. Dedicated to creating unique and creative designs. Effective communicator, motivated and innovative. Extensive knowledge of baking techniques and raw materials.
Overview
26
26
years of professional experience
Work History
Head Cake Decorator
Food Lion
1738 Bingham Dr ,Fayetteville, NC
05.2000 - 09.2021
- Led team in designing and decorating customized cakes for customer orders.
- Oversaw inventory management to ensure availability of quality ingredients and materials.
- Developed and implemented new decoration techniques to enhance product presentation.
- Trained and mentored junior decorators to improve skills and efficiency in cake decoration.
- Provided exceptional customer service through detailed consultations, leading to increased repeat business and referrals.
- Assured compliance with food safety regulations during cake production processes.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Reduced waste by optimizing inventory management, minimizing overstocking of perishable items and ensuring proper rotation practices.
Deli/Bakery Manager
Food Lion
342 Eastern Blvd, Fayetteville
04.2008 - 10.2013
- Oversaw daily bakery operations, ensuring product quality and adherence to safety standards.
- Managed inventory levels, coordinating with suppliers to optimize stock and reduce waste.
- Trained and mentored team members on production techniques and customer service excellence.
- Implemented new baking processes, enhancing efficiency and consistency in product offerings.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
- Handled staff scheduling, ensuring adequate coverage during peak times while minimizing labor costs.
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Maintained and controlled inventory of baked goods.
- Conducted employee training sessions on proper baking techniques, equipment usage, sanitation practices, and safety protocols.
- Assisted in designing new menu items, incorporating seasonal ingredients for optimal freshness and taste.
- Oversaw all aspects of quality control to maintain consistently high standards for baked goods produced at the facility.
- Monitored inventory levels and identified opportunities for cost savings.
- Guaranteed all baked goods were cooked according to customers tastes and needs.
Cake Decorator
Publix
3479 Highway 81 E, McDonough, GA
03.2021 - 02.2024
- Designed and decorated cakes for various occasions, ensuring customer satisfaction and visual appeal.
- Collaborated with team members to execute large orders efficiently, maintaining high-quality standards.
- Developed new cake designs and techniques, enhancing product offerings and customer interest.
- Trained junior decorators on best practices for decorating techniques and customer service skills.
- Designed specialty cakes for weddings, birthdays, and graduations.
- Verified accuracy of orders while meeting strict deadlines on producing completed products.
- Packaged and priced each product according to company pricing procedures.
- Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
- Managed inventory levels and ordered supplies to maintain optimal stock.
- Trained and supervised staff in baking techniques and customer service protocols.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
Transporter
Classic Transportation
Elkhart, IN
03.2025 - Current
- Operated various transportation vehicles ensuring timely delivery of goods.
- Maintained accurate logs of routes, fuel consumption, and vehicle maintenance records.
- Conducted routine vehicle inspections to ensure compliance with safety standards.
- Coordinated with dispatch team to optimize delivery schedules and routes.
Education
High School Diploma -
Central High School
Victoria, VA06-1989
Skills
- Cake decoration
- Food handling safety
- Custom cake consultations
- Food safety
- Airbrushing techniques
- Icing preparation
- Wedding cake design
- Production and processing
- Reliable and responsible
- Team cooperation
- Customer service
- Inventory maintenance
- Delivery coordination
- Safe slicer operation
- New recipe development
Timeline
Transporter
Classic Transportation
03.2025 - Current
Cake Decorator
Publix
03.2021 - 02.2024
Deli/Bakery Manager
Food Lion
04.2008 - 10.2013
Head Cake Decorator
Food Lion
05.2000 - 09.2021
High School Diploma -
Central High School