Yajaira Martin De La Cruz
Beloit,Wisconsin
Summary
Dynamic and dedicated professional with a background in different job fields, excelling in customer service. Bilingual and skilled to ensure to be a excellent asset to your company. I foster strong client relationships through active.listening and professionalism, ensuring a welcoming environment that enhances client satisfaction.
Overview
6
6
years of professional experience
Work History
Cosmetologist
Temptd
03.2025 - Current
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- knowledgeable in different color lines like Aveda, morrocian Oil , Redken
Machine Operator
Amtec
01.2023 - 03.2025
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
Respite Care Provider
Kcc Fiscal Agency
11.2018 - Current
- Provided safe environments for patients, addressing potential hazards and maintaining cleanliness in living spaces.
- Assisted patients with personal hygiene tasks, promoting dignity and wellbeing.
- Enhanced patient comfort with compassionate and attentive support during daily activities.
- Developed strong rapport with patients, fostering trust and open communication while providing respite care services.
Education
Cosmetology -
Tricoci University of Beauty Culture
Janesville, WI04.2022
Highschool -
Craig Highschool
Janesville, WI06.2018
Skills
- Social skills
- Friendly communication
- Active listening
- Licensed cosmetologist
- Professionalism and ethics
- Fluent bilingualism Spanish
Timeline
Cosmetologist
Temptd
03.2025 - Current
Machine Operator
Amtec
01.2023 - 03.2025
Respite Care Provider
Kcc Fiscal Agency
11.2018 - Current
Cosmetology -
Tricoci University of Beauty Culture
Highschool -
Craig Highschool