Yajaira Martinez
Providence,RI
Summary
Detail-oriented Executive Support Specialist experienced in managing complex schedules and coordinating meetings to optimize client engagement. Delivered high-quality outcomes through effective communication, organization, and problem-solving skills while maintaining confidentiality. Fostered collaboration within teams and adapted to changing priorities, ensuring efficient office operations.
Overview
9
9
years of professional experience
Work History
Administrator
Law office of Terry macane
Cranston, Rhode Island
09.2025 - 06.2026
- Managed client communications to foster professional relationships and enhance client satisfaction.
- Coordinated meetings and scheduled appointments to optimize attorney availability and client engagement.
- Organized and maintained legal documents and case files for seamless access and support of case management.
- Collaborated with legal team to support case preparation and research activities.
- Drafted correspondence, memos, and legal documents with attention to detail.
- Translated complex legal information for Spanish-speaking clients
- Performed data entry tasks into computer databases from paper documents.
- Followed up with customer accounts to resolve unpaid or past due accounts.
Executive Assistant
Gc Welders Contractors
11.2024 - 05.2025
- Coordinated telephone calls to dispatch welders, pipe fitters, riggers, and construction workers to various job sites.
- Handled confidential and sensitive information with discretion and tact.
- Maintained a work cellular phone to ensure 24/7 communication availability for team inquiries.
- Making/answering telephone calls related to sending welders, pipe fitters, riggers, and construction workers to various jobs sites.
Debt collector
Rossi law office
05.2023 - 07.2023
- Answered and made outbound calls to clients regarding account status and payment inquiries.
- Searching accounts and verifying them with clients, Discussed debt and tax-related information connected to said client
- Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
- Enhanced client relationships by providing regular updates on account status and diligently adhering to communication guidelines.
- Implemented customized payment plans based on debtor's financial situation, increasing likelihood of full repayments over time.
- Enhanced client relationships by providing regular account updates and following communication guidelines.
Secretary/Administrative Assistant
Leroy Robinson
06.2020 - 01.2023
- Scheduled, organized, and facilitated meetings to advance business opportunities.
- Facilitated errands and organized files to support business operations.
- Facilitated important errands for the business also organizing and managing files.
- Assisted Spanish-speaking clients with translation services during meetings to ensure clear communication.
- Assisted with translation for Spanish-speaking clients to enhance communication.
Administrative Assistant
West End Community Church
09.2017 - 05.2020
- Coordinated and facilitated events to enhance participant engagement
- Coordinate and facilitate event
- Organized refreshments for events to ensure guest satisfaction
- Administer Jump Start program
- Developed detailed lesson plans for diverse student needs
- Manage and coordinate rotation of staff scheduling
Education
Medical Assistant Program - Coding, computer skills, charting and vitals
Lincontech
MassachusettsCertificate - Business Administration
Community College of Rhode Island
Warwick, RICertificate - Culinary Arts
The cookie place
Providence, RIHigh school diploma -
Dr. Jorge Alvarez High School
Providence, RISkills
- Legal document management
- Legal correspondence drafting
- Document management
- Meeting coordination
- Administrative support
- Executive support
- Client relationship management
- Bilingual communication
- Strong problem solver
- Facility coordination
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
Spanish
Timeline
Administrator
Law office of Terry macane
09.2025 - 06.2026
Executive Assistant
Gc Welders Contractors
11.2024 - 05.2025
Debt collector
Rossi law office
05.2023 - 07.2023
Secretary/Administrative Assistant
Leroy Robinson
06.2020 - 01.2023
Administrative Assistant
West End Community Church
09.2017 - 05.2020
Medical Assistant Program - Coding, computer skills, charting and vitals
Lincontech
Certificate - Business Administration
Community College of Rhode Island
Certificate - Culinary Arts
The cookie place
High school diploma -
Dr. Jorge Alvarez High School