Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yefry Grullon

The Bronx,NY

Summary

Dynamic manager with a proven track record at Fine Fare Supermarket, excelling in employee training and customer service. Successfully developed strategies that enhanced customer satisfaction and loyalty. Skilled in GPS navigation and staff management, I prioritize effective communication and conflict resolution to foster a productive work environment.

Overview

5
5
years of professional experience

Work History

Manager

Fine Fare Supermarket
The Bronx, NY
11.2024 - Current
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Trained employees on additional job positions to maintain coverage of roles.

Driver

Restoration Hardware
Atlanta, GA
01.2021 - 09.2024
  • Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.
  • Performed basic maintenance tasks such as checking oil levels, tire pressure.
  • Assisted with loading and unloading freight when necessary.

Delivery

FedEx
Queens, NY
10.2020 - 01.2022
  • Ensured timely delivery of packages to customers in accordance with company standards.
  • Utilized GPS navigation systems to locate addresses for pickup and delivery locations.
  • Provided excellent customer service when interacting with clients during package pickups and deliveries.
  • Loaded and unloaded cargo from vehicles using appropriate equipment such as ramps or lift gates.

Education

Some College (No Degree) - Science

English Language Learners And International Suppor
The Bronx, NY

Skills

  • GPS navigation
  • Employee training
  • Customer service
  • Time management
  • Staff management
  • Work prioritization
  • Policy and procedure development

Languages

English
Full Professional
Spanish
Native/ Bilingual

Timeline

Manager

Fine Fare Supermarket
11.2024 - Current

Driver

Restoration Hardware
01.2021 - 09.2024

Delivery

FedEx
10.2020 - 01.2022

Some College (No Degree) - Science

English Language Learners And International Suppor

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