Jamie Taylor
Quality Control
Greenville,SC
18
years of professional experience
Professional driver prepared for role focused on efficient and timely deliveries. Brings valuable experience in route planning and customer service, ensuring reliable and consistent performance. Known for strong team collaboration and flexibility to adapt to changing schedules and tasks.
Work History
Shipping Manager
3 Years 11 Months- Oversaw shipping operations, ensuring timely dispatch of products and adherence to quality standards.
- Streamlined logistics processes, reducing lead times and improving overall efficiency.
- Trained and mentored team members on shipping protocols and best practices.
- Coordinated with suppliers and carriers to optimize shipment schedules and reduce costs.
- Implemented safety measures in shipping procedures to enhance workplace compliance and reduce incidents.
- Analyzed shipping data to identify trends, improve accuracy, and support strategic decision-making.
- Led initiatives to enhance customer satisfaction through improved delivery performance and communication strategies.
- Pulled, verified, and packaged items for shipment.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Enhanced customer satisfaction by resolving shipment issues promptly and professionally.
- Reduced order errors with thorough quality control checks before dispatching shipments.
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
- Collaborated with sales team to ensure accurate order fulfillment and timely delivery of priority shipments.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Warehouse Manager
6 Years- Supervised daily warehouse operations, ensuring adherence to safety protocols and efficient workflow.
- Coordinated inventory management processes, optimizing stock levels and reducing discrepancies.
- Trained and mentored staff on equipment use and best practices for operational efficiency.
- Implemented process improvements that enhanced order fulfillment accuracy and reduced turnaround time.
- Conducted regular audits of inventory systems, ensuring data integrity and compliance with standards.
- Collaborated with cross-functional teams to streamline logistics and enhance supply chain effectiveness.
- Developed training materials that improved onboarding experience for new warehouse employees.
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
- Increased warehouse efficiency by implementing new inventory management systems and procedures.
- Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Streamlined operations for faster order processing by updating warehouse layout and organization.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Collaborated closely with sales department to address any issues related to product availability or shipment delays.
Delivery Driver
14 Years 1 Month- Delivered packages efficiently, ensuring timely arrival and customer satisfaction.
- Operated delivery vehicle safely, adhering to traffic regulations and company policies.
- Maintained accurate records of deliveries, including addresses and delivery times.
- Communicated effectively with customers regarding delivery status and schedule changes.
- Adapted quickly to route changes and unexpected delays, maintaining service quality.
- Provided feedback on route optimization to improve overall delivery performance.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Education
Associate of Science - Film and Video
Vocational - Diesel Technology
Skills
Positive attitude
Customer service
Valid Driver's license
Teamwork and collaboration
Attention to detail
Time management
Dependable and reliable
Punctual and reliable
Problem-solving
Safe driving
Time management skills
Loading and unloading
GPS and route planning
Route management
GPS navigation
Heavy lifting
Order picking and processing
Map reading and navigation skills
GPS operation
Vehicle cleaning and maintenance
Delivery scheduling
Stocking and inventory
Forklift operation
Shipping and packaging
Timeline
Shipping Manager
Quality Control
09.2022 - CurrentRead More
Warehouse Manager
WW Williams
08.2016 - 08.2022Read More
Delivery Driver
Pizza Hut
12.2008 - 01.2023Read More
Greenville Technical College
Vocational from Diesel Technology
Read More
Full Sail University
Associate of Science from Film and Video
Read More