Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lauren Samantha Perez Romero

Fort Wayne,IN

Summary

Proven delivery expert with a track record of enhancing customer satisfaction and increasing sales revenue at Camflor San Jose Cca. Leveraged GPS technology and route management for efficient deliveries, demonstrating exceptional attention to detail and a positive attitude. Excelled in safe driving and teamwork, contributing to a seamless logistics process.

Overview

7
7
years of professional experience

Work History

Shipping Manager

Lippert Components
07.2022 - 08.2024
  • Pulled, verified, and packaged items for shipment.
  • Prepared shipping documents and invoices, processed payments, and fielded client questions.
  • Enhanced customer satisfaction by resolving shipment issues promptly and professionally.
  • Reduced order errors with thorough quality control checks before dispatching shipments.
  • Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
  • Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Lead team of Number employees packaging, palletizing and shipping up to Number boxes per day.
  • Set up local, domestic and international shipments according to postal, shipper and foreign regulations.

Deliver Driver

Camflor San Jose Cca
02.2017 - 02.2021
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
  • Promoted eco-friendly driving habits by minimizing fuel consumption through careful route planning and adherence to speed limits where applicable.
  • Contributed to company growth by cross-selling additional products during deliveries, resulting in increased sales revenue.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Drove truck in urban and rural areas to expertly make high volume of deliveries.

Education

High School Diploma -

La Joya Community High School
Avondale, AZ
07.2009

Skills

  • Positive Attitude
  • Customer Service
  • Valid Driver's License
  • Teamwork and Collaboration
  • Safe Driving
  • Punctual and Reliable
  • Attention to Detail
  • Loading and unloading
  • Clean Driving Record
  • Route Management
  • Safe Driving Record
  • Heavy Lifting
  • Order picking and processing

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Shipping Manager

Lippert Components
07.2022 - 08.2024

Deliver Driver

Camflor San Jose Cca
02.2017 - 02.2021

High School Diploma -

La Joya Community High School

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Lauren Samantha Perez Romero