Yajur Kapoor
Bronx
Summary
Results-driven healthcare professional with 9+ years of experience spanning healthcare operations, project coordination, analytics, quality improvement, and clinical care. Proven success in leading cross-functional initiatives, optimizing workflows, driving operational efficiencies, and leveraging data-driven decision-making to improve patient outcomes and organizational performance. Skilled in project execution, stakeholder management, performance analytics, budgeting, and process improvement using Lean Six Sigma methodologies.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Health Educator
BronxCare Special Care Centre
Bronx, NY
03.2025 - Current
- Coordinate healthcare projects, resources, and operational workflows to ensure timely execution.
- Collaborate with clients and internal stakeholders to define project scope, objectives, and deliverables.
- Monitor project timelines, progress, and risks, implementing solutions to address operational challenges.
- Support budget planning, expenditure tracking, and resource allocation for ongoing initiatives.
- Serve as the primary point of contact for project updates, stakeholder communication, and issue resolution.
- Maintain project documentation, compliance records, contracts, and performance reports.
- Partner with leadership to improve processes, remove barriers, and ensure quality standards are met.
Analyst
Vistec Partners
12.2024 - 03.2025
- Analyzed complex healthcare datasets using statistical modeling and predictive analytics to improve operational performance.
- Developed executive dashboards and reporting tools that reduced patient wait times by 20%.
- Improved reporting workflows and data accuracy, reducing turnaround time by 25%.
Project Coordinator
Essen Health Care
11.2023 - 08.2024
- Coordinated quality improvement and operational initiatives to enhance patient throughput and service delivery.
- Redesigned workflows and implemented data-driven process improvements that improved operational efficiency.
- Managed KPI reporting, stakeholder communication, and cross-functional project coordination.
- Supported leadership through strategic reporting and performance analysis.
Inpatient Medicine Operations Intern
Houston Methodist Hospital
06.2023 - 08.2023
- Designed a centralized reporting dashboard for seven hospitals, reducing manual effort by 85%.
- Improved operational efficiency by 50% through process redesign and dashboard automation.
- Extracted and analyzed data from Epic, ORNA, and Tableau for enterprise reporting initiatives.
- Conducted root cause and KPI analysis for telehealth operational programs.
Graduate Instructional Assistant
Texas State University
San Marcos, TX
08.2021 - 05.2023
- Improved student performance by 58% through LMS integration and instructional redesign.
- Developed educational modules, assessments, and engagement initiatives.
- Monitored academic performance improvement projects and program metrics.
Academic Project Intern
Texas Vista Medical Center
San Antonio, TX
01.2022 - 04.2022
- Led a 4-member team conducting cost-benefit analysis for reopening an outpatient facility.
- Built forecasting and financial models using regression and scenario analysis.
- Delivered strategic recommendations projecting 20% revenue growth.
Dental Surgery Intern
PGIDS
Rohtak, India
11.2019 - 11.2020
- Assisted in dental surgical procedures and comprehensive patient care.
- Maintained sterilization protocols and clinical documentation.
- Provided patient education, preventive counseling, and post-operative care guidance.
Education
Master of Healthcare Administration - MHA
Texas State University
San Marcos, TX06-2023
Bachelor of Dental Surgery - BDS
Pandit Bhagwat Dayal Sharma Post Graduate Institute of Dental Sciences
Rohtak, India11-2020
Skills
- Microsoft Project
- Smartsheet
- Microsoft Excel (Advanced, VBA, Power Query)
- Tableau
- Epic EHR
- EClinicalWorks (eCW)
- SQL
- Statistical Analysis
- Predictive Analytics
- Dashboard Development
- Microsoft Office Suite
Certification
- Certified Revenue Cycle Representative (CRCR)
- Certified Healthcare Finance Professional (CHFP)
- Certified Specialist in Business Intelligence (CSBI)
- Certified Specialist in Accounting and Finance (CSAF)
- Certified Specialist in Payments and Reimbursement (CSPR)
- Certified Specialist in Physician Practice Management (CSPPM)
- Microsoft Excel Expert
- Lean Six Sigma Green Belt (IISE)
- Lean Six Sigma Black Belt
- Career Essentials in Project Management
AWARDS & HONORS
Winner — MGMA 9th Annual Business Case Competition, Featured in MGMA Newsletter (October 2022), Featured twice in HFMA Certifications Honor Roll, Ranked among Top 200 Healthcare Leaders by HFMA, Gold Medal — First Rank in General Surgery, Certificate of Academic Excellence — General Anatomy, Featured in HFMA South Texas Early Careerist Magazine (2022)
Timeline
Health Educator
BronxCare Special Care Centre
03.2025 - Current
Analyst
Vistec Partners
12.2024 - 03.2025
Project Coordinator
Essen Health Care
11.2023 - 08.2024
Inpatient Medicine Operations Intern
Houston Methodist Hospital
06.2023 - 08.2023
Academic Project Intern
Texas Vista Medical Center
01.2022 - 04.2022
Graduate Instructional Assistant
Texas State University
08.2021 - 05.2023
Dental Surgery Intern
PGIDS
11.2019 - 11.2020
Bachelor of Dental Surgery - BDS
Pandit Bhagwat Dayal Sharma Post Graduate Institute of Dental Sciences
Master of Healthcare Administration - MHA
Texas State University