Unit Supervisor
Texas Dept. of Criminal Justice
Houston , TX
- Performed paraprofessional counseling and custodial activities for the treatment, evaluation, and security of clients under active supervision.
- Enhanced client supervision effectiveness by implementing new counseling strategies that improved compliance rates by 30%.
- Maintained a professional demeanor by staying calm when addressing unhappy or angry clients.
- Reported to senior management on organizational performance and progress toward goals.