Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yakira Andrade

Sylmar

Summary

To obtain a position that utilizes the skills and knowledge I have gained in my previous experiences and my undergraduate studies as a English major. Articulate and friendly with a professional demeanor ready and willing to learn and continue professional growth. I look to apply my strong work ethic and proven learning abilities in a challenging position with long term potential within the assistant industries. Familiar with office software and administrative tasks, including scheduling and communication. Committed to providing welcoming environment and ensuring smooth daily operations.

Overview

2
2
years of professional experience

Work History

Receptionist/Storage Manager

Hope The Mission
03.2025 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Answered central telephone system and directed calls accordingly.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.

Front Desk Receptionist

Superior Autobody
01.2023 - 01.2024
  • Answering multi line telephone system
  • Accurately verifying a variety of insurances
  • Filing/copy/scanning
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Collected room deposits, fees, and payments.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

Accountant

Singerman Law
01.2023 - 01.2024
  • Billing appeals
  • Billing creations/submission
  • Proficient in outlook
  • Proficient in meruscase software
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Used advanced software to prepare documents, reports, and presentations.
  • Detected and corrected mistakes early on and implemented systems to avoid recurring issues.

Education

English

College Of the Canyons
Santa Clarita, CA
01.2022

Honors High School Diploma - undefined

San Fernando High School
San Fernando, CA
01.2014

Skills

  • Strong verbal and written communication
  • Exceptional interpersonal and multitasking skills
  • Ability to work in a fast-paced environment
  • Working knowledge of the fast-food service industry
  • Strong analytic and problem resolution skills
  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Multi-line telephone operation
  • Typing speed

Timeline

Receptionist/Storage Manager

Hope The Mission
03.2025 - Current

Front Desk Receptionist

Superior Autobody
01.2023 - 01.2024

Accountant

Singerman Law
01.2023 - 01.2024

Honors High School Diploma - undefined

San Fernando High School

English

College Of the Canyons
Yakira Andrade