Summary
Overview
Work History
Skills
References
Timeline
Generic

Yakov Y. Kaufman

Spring Valley,NY

Summary

Experienced Store Manager with a background in retail operations and employee supervision. Strengths include inventory management, customer service, and store organization. Demonstrated ability to enhance store's performance through strategic planning and implementation of sales campaigns. Proven record of success in fostering an environment that promotes teamwork and exceptional customer service.

Overview

6
6
years of professional experience

Work History

Store Manager at Chocolate Decor

Mr. Lazer Waldman
Monsey, NY
01.2020 - Current
  • Developed strategies to maximize sales and profitability.
  • Implemented efficient systems for tracking stock movement.
  • Organized promotional events to increase product awareness.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.

Store Manager at Monsey Wines

Mr. Klien
Monsey, NY
02.2018 - 01.2020
  • Provided customer service support to ensure satisfaction with products and services.
  • Built relationships with distributors, wholesalers, retailers, and other partners in the industry.
  • Maintained accurate records of inventory levels, orders and deliveries.
  • Tracked consumer feedback regarding products to assess customer satisfaction levels.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Placed special orders or called other stores to find desired items.
  • Recommended, selected and located merchandise based on customer desires.

Skills

  • POS Systems
  • Supply Ordering
  • Store Merchandising
  • Inventory and Vendor Management
  • Advertising and marketing
  • Customer Service
  • Customer Relations
  • Reliable

References

References available upon request.

Timeline

Store Manager at Chocolate Decor

Mr. Lazer Waldman
01.2020 - Current

Store Manager at Monsey Wines

Mr. Klien
02.2018 - 01.2020
Yakov Y. Kaufman