Yakub Shifferaw

Dynamic security professional with a proven track record at Overton Security, excelling in incident reporting and customer service. Adept at maintaining safety through effective risk assessment and CCTV surveillance, while fostering a welcoming environment. Recognized for resolving conflicts with empathy, enhancing client loyalty and trust.

First Aid and CPR certified, ensuring readiness in emergencies. Thorough understanding of implementing and maintaining security protocols. Known for reliability, flexibility in adapting to dynamic environments, and strong focus on collaborative efforts to achieve results.

• Reduced shoplifting rates by [Number]% through improved surveillance procedures.
• Successfully completed two-week security training program.
• Established and maintained anti-hijack and major theft protocol.
• Used Microsoft Excel to develop inventory tracking spreadsheets.