Yalda Noori
Sacramento,CA
Summary
I'm a highly motivated employee who loves taking on new challenges. I've got a strong work ethic and great adaptability, plus exceptional interpersonal skills. I'm also pretty good at working effectively without direct supervision and picking up new skills quickly.
Overview
4
4
years of professional experience
Work History
Front Desk Customer Service Representative
Sofive Soccer Center
Alameda, CA
12.2023 - 06.2024
- Collaborated with colleagues from different departments to resolve complex technical issues quickly and efficiently.
- Demonstrated knowledge of store products, services, promotions, payment methods.
- Operated cash registers accurately to process payments from customers.
- Resolved customer complaints in a timely manner.
- Greeted customers upon arrival, provided assistance with inquiries and directed them to the appropriate department.
Cahsier
Ross Stores
Alameda
08.2023 - 12.2023
- Ensured customer satisfaction by promptly addressing any concerns or inquiries they had.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions and offered product advice.
- Managed and processed refunds for worn, damaged, and broken merchandise.
Cahsier
Afghankabobhouse
Pretoria, South Africa
10.2020 - 04.2021
- Assisted in taking customer orders and providing recommendations.
- Communicated clearly with kitchen staff regarding order specifics.
- Maintained cleanliness of dining area by wiping down surfaces, sweeping floors.
- Organized takeout orders for customers on the go or ordering ahead of time.
- Followed health code regulations when handling food items safely.
Education
GED -
Alameda Adult School
Alameda, CA06-2024
Skills
- Adaptive team player
- Customer experience management
- Positive and professional
- Stress Tolerance
- Administrative Support
- Sales Tracking
- Business development understanding
- Payment Processing
Languages
Farsi
Native/ Bilingual
Persian
Full Professional
Hindi
Limited
Afrikaans
Limited
Timeline
Front Desk Customer Service Representative
Sofive Soccer Center
12.2023 - 06.2024
Cahsier
Ross Stores
08.2023 - 12.2023
Cahsier
Afghankabobhouse
10.2020 - 04.2021
GED -
Alameda Adult School
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