Summary
Overview
Work History
Education
Skills
Timeline
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Yaletha Cole

Chicago,IL

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

10
10
years of professional experience

Work History

Claims Adjuster

Progressive
09.2022 - Current
  • Improved claim resolution times by efficiently managing a caseload of 50+ claims per month.
  • Achieved high customer satisfaction ratings by providing clear and timely communication throughout the claims process.
  • Negotiated favorable settlements with claimants, attorneys, and other insurance carriers to minimize financial risk for the company.
  • Conducted thorough investigations of complex insurance claims, gathering evidence and analyzing relevant documentation.

Infection Preventionist

Rush Medical Center
01.2022 - 10.2022
  • Reduced infection rates by implementing evidence-based practices and guidelines in the healthcare facility.
  • Enhanced patient safety through rigorous monitoring and evaluation of infection control measures.
  • Collaborated with multidisciplinary teams for effective infection prevention strategies and policy development.
  • Conducted thorough investigations into reported outbreaks, identifying sources, and recommending corrective actions to prevent future occurrences.

Parking Enforcement Officer

Department Of Finance
06.2018 - 08.2021
  • Enhanced public safety by patrolling assigned areas and enforcing parking regulations.
  • Reduced illegal parking incidents by issuing citations for parking violations in a timely manner.
  • Improved traffic flow through diligent monitoring and enforcement of parking restrictions.
  • Assisted motorists with locating legal parking spaces, promoting positive community relations.

Medical Assistant

R And R Medical Center
04.2014 - 08.2017
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.

Education

Technical Diploma - Medical Assisting

Everest College - Chicago
Chicago, IL

Skills

  • Legal Proceedings Knowledge
  • CCC Reports
  • Claims Processing
  • Risk Assessment
  • Policy Investigations
  • Report Writing
  • Medical Coding
  • Quality Control Claims Adjuster License
  • Record Preparation
  • Database Management
  • Regulatory Compliance
  • Customer Service

Timeline

Claims Adjuster

Progressive
09.2022 - Current

Infection Preventionist

Rush Medical Center
01.2022 - 10.2022

Parking Enforcement Officer

Department Of Finance
06.2018 - 08.2021

Medical Assistant

R And R Medical Center
04.2014 - 08.2017

Technical Diploma - Medical Assisting

Everest College - Chicago

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Yaletha Cole