Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

YALEXA RIVERA

Deland

Summary

Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Medical Assistant Externship

AdventHealth OBGYN at Winter Garden
06.2025 - Current
  • Assisted with patient intake, including vitals, medical histories, and chief complaints
  • Supported providers during OB/GYN exams, procedures, and prenatal visits
  • Performed nurse visits, including non-stress tests (NSTs) for high-risk pregnancies
  • Administered vaccines such as TDAP and RhoGAM
  • Documented accurately and confidentially using EPIC
  • Practiced infection control, HIPAA compliance, and compassionate patient care in a women’s health setting

Sales Administrator

Fun Spot America Theme Parks
03.2023 - 05.2025
  • Collaborated with marketing department personnel to optimize strategic initiatives.
  • Discussed sales strategies with VP of Sales on bi-weekly basis.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Attended conventions and trade shows with primary mission of expanding market opportunities.

Call Center Representative

Fun Spot America Theme Parks
06.2019 - 03.2023
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
  • Answered average of 50 calls and emails per day, addressing customer inquiries, solving problems and providing product information.

Education

Medical Assistant Diploma Program -

Concorde Career Institute
Orlando, FL
07-2025

High School Diploma -

William R Boone High School
Orlando, FL
05-2020

Skills

  • Assist with OB/GYN patient exams and prenatal care
  • Perform specimen collection, processing, and ancillary tests (EKG, urinalysis, hematology)
  • Document clinical information accurately in EPIC
  • Record vital signs and conduct glucose testing
  • Administer immunizations, including TDAP and RhoGAM
  • Perform venipuncture
  • Maintain inventory and manage clinical supplies
  • Practice sterilization techniques and infection control
  • Ensure patient confidentiality and HIPAA compliance
  • Ancillary Tests (EKG’s, hematology, & urinalysis)
  • Immunization administration

Certification

  • CMA - Certified Medical Assistant through AMCA
  • CPR - American Heart Association

Timeline

Medical Assistant Externship

AdventHealth OBGYN at Winter Garden
06.2025 - Current

Sales Administrator

Fun Spot America Theme Parks
03.2023 - 05.2025

Call Center Representative

Fun Spot America Theme Parks
06.2019 - 03.2023

Medical Assistant Diploma Program -

Concorde Career Institute

High School Diploma -

William R Boone High School

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