Work Preference
Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Open To Work

Yalizbeth Cardoza

Medical Office Coordinator
New York,NY

Work Preference

Job Search Status

Open to work
Desired start date: Open to discussion

Desired Job Title

Front Desk AdministratorMedical ReceptionistManager

Work Type

Part TimeGig Work

Location Preference

RemoteHybrid
Location: New York, NY, US
Open to relocation: No

Salary Range

$55000/yr - $200000/yr

Important To Me

Career advancementWork-life balanceFlexible work hoursHealthcare benefitsPaid sick leavePaid time off

Summary

Organized Front Desk Administrator with 5+ years of customer service and administrative experience. Known for providing professional service, managing high call volumes, and maintaining efficient front desk workflows.

Overview

6
6
years of professional experience

Work History

Front Desk Administrator

Metropolitan Center for Mental Health
New York, NY
08.2025 - Current
  • Managed patient scheduling and appointment coordination for optimal clinic flow.
  • Implemented electronic health record updates, ensuring accuracy and compliance with regulatory standards.
  • Oversaw daily administrative tasks, including handling inquiries and managing information requests.
  • Assisted in the coordination of events and meetings, ensuring seamless logistics and positive outcomes.
  • Handled sensitive information with discretion, maintaining client confidentiality at all times.

Medical Receptionist

The Dermatology Specialist
538 E 138th St
12.2023 - 07.2025
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Assist patients with completing necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Managed multi-line phone system and pleasantly greeted patients.

Manager

Shop Fair
160 E 110 St
10.2021 - 11.2023
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Cashier

Key Food Supermarket
760 Melrose Ave
03.2020 - 09.2021
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.

Education

High School Diploma -

The Global Learning Collaborative
06-2022

Skills

  • Front Desk Operations
  • Professional Telephone Etiquette
  • Office Administration
  • Customer Service
  • Cash Handling
  • Time Management
  • Staff Leadership
  • Customer Satisfaction
  • Patience and composure
  • Guest Services
  • Problem-solving skills

Languages

Spanish
Native or Bilingual

Timeline

Front Desk Administrator

Metropolitan Center for Mental Health
08.2025 - Current

Medical Receptionist

The Dermatology Specialist
12.2023 - 07.2025

Manager

Shop Fair
10.2021 - 11.2023

Cashier

Key Food Supermarket
03.2020 - 09.2021

High School Diploma -

The Global Learning Collaborative
Yalizbeth CardozaMedical Office Coordinator