Yalonda Clark
NORTH LAS VEGAS,NV
Summary
Well-qualified administrative Customer service assistant familiar with skills and abilities needed to succeed. Possesses strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.
Test proctor at the college of southern Nevada, diligent about administering tests in line with outlined procedures. Well-versed in distributing and collecting materials, managing supplies, and updating test logs. Organized, objective, and motivated to keep testers honest.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Test Proctor
College Of Southern Nevada North Las Vegas Campus
2022.07 - Current
- Have maintained compliance with test center policies, practices, and procedures.
- Secured testing materials and maintained confidentiality of all details.
- Maintained secure and positive environment conducive to testing.
- Have assisted faculty with setting up tests and coordinating test spaces.
- Supervised 25 final exams for approximately 30 students' conclusion of each semester.
- Secured testing materials and maintained confidentiality of all details.
- Maintained compliance with test center policies, practices, and procedures
- Led and effectively managed class of over 30 students.
- Helped accommodate students with disabilities or special needs for alterations to test administration.
- Maintained a secure and positive environment conducive to testing
- Leveraged computers to administer tests, record scores, and create appointments.
Coach Operator
MV Transportation
2013.01 - 2020.10
- Assisted passengers with difficulties and disabilities in any manner needed
- Anticipated challenges and made proactive decisions to maintain adherence to schedules and routes.
- Provided passengers with over 30 passenger assistance, including collecting fares and offering schedule and route information. Always meeting time points.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions operation.
- Obeyed federal, State, and local traffic laws and regulations to enable safe transportation outcomes for participants
- Performed bus driving duties while keeping student safety in mind to maintain a good safety record
- Transported passengers safely along prescribed routes according to tight schedules
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety
- Conducted pre-trip inspections of bus for safe operation
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Performed bus driving duties while keeping student safety in mind to maintain a good safety record
- Maintained Nevada driver's license to enable legal operation of school buses for student transport, field trips, and other purposes
- Performed bus driving duties while keeping student safety in mind to maintain good safety record.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations
- Checked vehicle daily for maintenance needs, personally handled standard upkeep, and reported severe concerns to supervisor
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Performed bus driving duties while keeping student safety in mind to maintain good safety record
- Inspected emergency equipment and verified safe working order for student and driver use
Personal Care Assistant
Chrysalis
2010.09 - 2013.01
- Helped clients maintain optimal health by overseeing medication administration and all doctor’s appointments. And driven to work daily. Managed 30 incoming calls, emails, and faxes per day from customers
- Monitored and assisted residents through individual service plans
- Conferred with supervisor to discuss patient's condition and medical care
- Ran errands for patients, did shopping, and picked up other necessities.
- Conferred with supervisor to discuss patient condition and medical care
- Ran errands for patients, did shopping, and picked up other necessities.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with daily living need to maintain self-esteem and general wellness.
- Entertained, conversed, and read aloud to keep patients mentally alert
- Scheduled and accompanied clients to medical appointments
Nutrition Assistant
University Medical Center, UMC
Las Vegas , Nevada
2004.02 - 2009.12
- Developed nutrition plans addressing individual patient conditions, including diabetes and food allergies.
- Assessed calories, sodium, sugar and other nutrition data to oversee patients' diets.
- Took meal trays to 15 patients and checked for satisfaction with dietary requirements.
- Coordinated menus and ordered necessary items to prepare food for medical requirements.
- Assisted patients clients with mean plan development, addressing individualized dietary requirements.
- Developed nutrition plans addressing individual patient diabetes and food allergies
- Assessed calories, sodium, sugar and other nutrition data to oversee patients' diets
- Assisted patients clients with mean plan development, addressing individualized dietary requirements
- Developed nutrient-dense recipes and flexible meal templates to meet nutritional objectives
- Educated clients about long-term health benefits of balanced diets and exercise programs
- Took meal trays to 30 patients and checked for satisfaction with dietary requirements
- Coordinated menus and ordered necessary items to prepare food for medical requirements
- Studied health needs and goals established by dieticians, physicians and nurses to provide nutritious and balanced meals to patients
Education
Associate of Applied Science - Criminal Justice
College of Southern Nevada
Las Vegas, NV01.2024
Associate of Applied Science - Social Work
Compton Community College
Compton, CA02.2000
Skills
- Commercial driving
- Safety and compliance
- Defensive driving
- Local route knowledge
- Map expertise
- Local traffic laws
- Local street knowledge
- Defensive driving expert
- Good telephone etiquette
- Detail-oriented
- Compassion
- Customer Service
- Reading comprehension
- Data management
Certification
possess a commercial driver license
- sexual harassment Training
- Hazmat
- title IX training
- Osha
Timeline
Test Proctor
College Of Southern Nevada North Las Vegas Campus
2022.07 - Current
Coach Operator
MV Transportation
2013.01 - 2020.10
Personal Care Assistant
Chrysalis
2010.09 - 2013.01
Nutrition Assistant
University Medical Center, UMC
2004.02 - 2009.12
Associate of Applied Science - Criminal Justice
College of Southern Nevada
Associate of Applied Science - Social Work
Compton Community College
possess a commercial driver license
- sexual harassment Training
- Hazmat
- title IX training
- Osha
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