Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Yamaiya Oliphant

Brooklyn,NY

Summary

High-achieving college student and business owner with a strong background in marketing, management, sales, and operations. Proven experience in customer service, team leadership, and administrative support. Committed to empowering women and minorities, with a focus on a career in sports operations and management.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Keyholder/Mobile Expert

T-Mobile
New York
05.2022 - Current
  • Serve as a member of the management team, opening and closing the store.
  • Meet sales goals and deliver personalized solutions to customers.

Founder/CEO

Marked By Maiya LLC
Brooklyn
01.2019 - Current
  • Founded and operates a beauty and retail brand focused on empowering women.
  • Manage product sourcing, marketing, social media, and customer service.

Statistician

Conrad McRae Youth League
Brooklyn
01.2021 - 01.2023
  • Maintained accurate game statistics and assisted with tournament operations.

Host / Food Runner

Darden Restaurants (Longhorn Steakhouse)
State College, PA
11.2021 - 06.2022
  • Greet guests, manage reservations, and coordinate seating arrangements.
  • Resolve guest concerns and assist staff during peak hours.

Team Manager

Penn State Altoona Men’s Basketball Team
01.2020 - 01.2022
  • Managed equipment, coordinated schedules, and supported game-day operations.
  • Documented running score throughout games, incidents, injuries, and timeouts.

Guest Service Associate/ Call Center Agent

European Wax Center
New York
09.2018 - 12.2020
  • Greeted clients, managed front desk, and promoted product sales.
  • Handled appointment scheduling and client follow-ups via phone.

Teaching Assistant Scholar

CUNY PERC
New York
05.2019 - 09.2020
  • Led math classes and supported student learning and grading.

Varsity/JV Basketball Manager

John Jay High School
Brooklyn
01.2017 - 01.2020
  • Oversaw equipment, practice setups, and tracked player stats.

Education

B.S. - Business Administration

The Pennsylvania State University
World Campus
05.2026

Skills

  • Leadership and team management
  • Sales and customer service
  • Front desk and call center operations
  • Event coordination
  • Marketing and branding strategies
  • Microsoft Office proficiency

Certification

  • Youth Leadership Council Certificate of Recognition, Bill de Blasio & Patricia Eng
  • Sports Administration Certificate, 05/26

Timeline

Keyholder/Mobile Expert

T-Mobile
05.2022 - Current

Host / Food Runner

Darden Restaurants (Longhorn Steakhouse)
11.2021 - 06.2022

Statistician

Conrad McRae Youth League
01.2021 - 01.2023

Team Manager

Penn State Altoona Men’s Basketball Team
01.2020 - 01.2022

Teaching Assistant Scholar

CUNY PERC
05.2019 - 09.2020

Founder/CEO

Marked By Maiya LLC
01.2019 - Current

Guest Service Associate/ Call Center Agent

European Wax Center
09.2018 - 12.2020

Varsity/JV Basketball Manager

John Jay High School
01.2017 - 01.2020

B.S. - Business Administration

The Pennsylvania State University
Yamaiya Oliphant