Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yaman Taha

Cicero,IL

Summary

Customer-oriented supervisor with several years of hands-on experience overseeing employee performance and offering knowledgeable guidance and support. Expert in industry best practices and principles of employee management. Blends superb time management and organizational skills to drive group success.

Overview

3
3
years of professional experience

Work History

Lead Supervisor

United Parcel Services, UPS
Hodgkins , IL
07.2020 - 09.2023
  • Developed and implemented operational plans to ensure efficient workflow of daily tasks.
  • Created and maintained employee schedules, ensuring adequate staffing levels in all departments.
  • Monitored staff performance, providing feedback and coaching employees on their job duties.
  • Conducted regular team meetings to discuss goals, objectives, and strategies for success.
  • Resolved customer complaints and inquiries promptly and professionally.
  • Provided guidance to junior staff members regarding best practices for productivity improvement.
  • Ensured compliance with safety regulations and industry standards.
  • Trained new hires on company policies, procedures, and processes.

Walmart Associate

Walmart
Orland Hills, IL
08.2022 - 12.2022
  • Helped customers locate items within the store using the inventory system.
  • Operated equipment such as scanners and scales correctly during checkout process.
  • Encouraged customers to sign up for loyalty programs or store credit cards.
  • Assisted customers with selecting items and answering questions about products.
  • Provided customer service support for inquiries, complaints, and returns.

Education

Some College (No Degree) - Computer Science

AMA Computer Collage
Dasmarinas, Philippines

Skills

  • Process Improvement
  • Business Development
  • Staff Management
  • Operations Management
  • Data Analytics
  • Strategic Planning
  • Training and development
  • Policy and Procedure Development
  • Complex Problem-Solving
  • Team Building
  • Project Management

Languages

English
Native/ Bilingual
Arabic
Native/ Bilingual
German
Professional
Dutch
Elementary

Timeline

Walmart Associate

Walmart
08.2022 - 12.2022

Lead Supervisor

United Parcel Services, UPS
07.2020 - 09.2023

Some College (No Degree) - Computer Science

AMA Computer Collage

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Yaman Taha