Yamarie Young
Fort Lauderdale,US
Summary
Well-qualified with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
CREW MEMBER
McDonalds
Plantation, FL
2018 - 2018
- Front end cashier/cash handling Never recorded cash register shortage.
- Delivered prompt, friendly customer service.
- Helped improve overall Mc D Voice survey result from satisfied to very satisfied.
- Assisted with maintaining cleanliness in line with company standards.
- Contributed to exceeding standards in all internal quality checks.
- Speedy operation of cash register without shortages.
- Assisted with restocking and stock rotation ensuring minimum of sales.
- Store opening and closing duties.
- Volunteered to work unpopular shifts such as holiday and night shifts in support of team members and business needs.
- Took orders and processed payments for dine-in, carry-out and drive.
TRANSPORTATION SECURITY OFFICER
DHS-TSA
Fort Lauderdale, FL
12.2022 - 09.2025
- Upheld strong customer service standards while completing screenings.
- Searched individuals and baggage for weapons and other prohibited items.
- Monitored and conducted passenger screening.
- Verified photo IDs and tickets to allow guests passage.
- Used x-ray scanners to check luggage and carry-on items for unauthorized materials.
- Completed thorough zone searches to check for physical tampering and restricted items.
- Watched each individual to assess demeanor and look for suspicious behavior.
- Worked with local and federal law enforcement agents to apprehend suspicious individuals.
- Protected vessels, passengers and crew by testing items and individuals for explosive material residue.
- Assisted passengers with disabilities in walking through screening checkpoints.
MEDICAL RECEPTIONIST
quest diagnostics
Plantation, FL
01.2025 - Current
- Managed patient check-ins by verifying insurance coverage, collecting payments, and updating accounts accordingly.
- Screened incoming phone calls, taking messages or forwarding to appropriate staff.
- Updated patient records, medical histories, and contact information for traceability.
- Greeted patients immediately upon arrival, providing excellent customer service.
- Scanned and documented new patient information in electronic health records for registration purposes.
- Collaborated closely with doctors, nurses and other staff members to ensure smooth operations within the practice.
CUSTOMER SERVICE REPRESENTATIVE
Teleperformance
Fort Lauderdale, FL
03.2023 - 07.2023
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Set up and activated customer accounts.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Developed strong relationships with customers by providing personalized assistance and support.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Utilized CRM software tools to track progress of each sale cycle stage.
SECURITY OFFICER
Allied Universal Security
Fort Lauderdale, FL
03.2019 - 12.2022
- Monitored premises and recorded activity in daily officer reports.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Searched individuals and baggage for weapons and other prohibited items.
- Verified photo IDs and tickets to allow guests passage.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Safeguarded entrances using scanning equipment to keep lines moving.
- Trained new security officers on safety protocols and company standards.
- Screened visitors by checking identification, enforcing item rules and scanning bags.
- Screened persons entering courthouse with magnetometers to retain unauthorized firearms and contraband.
ASSISTANT TEACHER
kradle to kindergarden
Lauderdale, FL
11.2018 - 03.2019
- Communicated regularly with parents, teachers and administrators regarding student progress and needs.
- Facilitated classroom discussions to promote creative thinking about subject matter.
- Implemented lesson plans for students with varying learning styles.
- Observed and tracked behaviors to assist with assessments.
- Maintained records to measure student progress, achievement and attendance.
Leasing Professional
Summer Lake Apartment
Fort Lauderdale
2024 - 2025
- Managed leasing processes, ensuring compliance with regulations and company policies.
- Developed and maintained positive relationships with prospective tenants to enhance customer satisfaction.
- Conducted property tours, highlighting key features and addressing tenant inquiries effectively.
- Assisted in lease negotiations, facilitating terms between property owners and tenants for optimal outcomes.
Education
BACHELOR OF ARTS - CRIMINAL JUSTICE
Florida Atlantic University
FL12.2025
ASSOCIATE OF SCIENCE - CRIMINAL JUSTICE
12.2022
HIGH SCHOOL DIPLOMA - undefined
Plantation High School
FL06.2018
Skills
- Investigate incidents
- Patrol buildings
- CPR Certified
- Behavior Redirection
- Plan lessons
- Screening Wands
- Behavioral Analysis
- File Maintenance
- Microsoft Exchange
- Credit card payment processing
- Appointment scheduling
- Patient registration
- HIPAA compliance
- Insurance verification
- Medical charting
- Professionalism
- Write reports
- Creative thinking
- Report generation
- Manage classrooms
- Customer service
- First Aid Training
- Phone Etiquette
- Data Entry
- Customer Retention Strategies
- CRM Software
- Front desk operations
- Medical terminology
- Medical office administration
- Documentation
- Medical billing
- Strong negotiation
- Property management
- Background checks
- CRM software
- Clear communication
- Lease renewals
- Property inspections
- Telephone and email etiquette
Certification
- FEMA emergency management
- Concealed weapons or firearm license WY3123205
- U.S Department of Homeland Security Certifications
- Security D license 1906975
Timeline
MEDICAL RECEPTIONIST
quest diagnostics
01.2025 - Current
CUSTOMER SERVICE REPRESENTATIVE
Teleperformance
03.2023 - 07.2023
TRANSPORTATION SECURITY OFFICER
DHS-TSA
12.2022 - 09.2025
SECURITY OFFICER
Allied Universal Security
03.2019 - 12.2022
ASSISTANT TEACHER
kradle to kindergarden
11.2018 - 03.2019
BACHELOR OF ARTS - CRIMINAL JUSTICE
Florida Atlantic University
ASSOCIATE OF SCIENCE - CRIMINAL JUSTICE
HIGH SCHOOL DIPLOMA - undefined
Plantation High School
CREW MEMBER
McDonalds
2018 - 2018
Leasing Professional
Summer Lake Apartment
2024 - 2025