Summary
Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative

Yamell Caver

Brandywine ,MD

Summary

Dynamic professional with a proven track record of enhancing operational efficiency and customer satisfaction at Amazon Flex and Domino's Pizza. Expert in leveraging GPS technology for timely deliveries and streamlining teller procedures to improve service quality. Skilled in problem-solving and teamwork, adept at driving innovative projects to successful completion while fostering collaboration.

Overview

14
14
years of professional experience

Work History

Delivery Driver

Amazon Flex
12.2023 - 02.2025
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Teller Operations Manager

Banco Caribe
06.2018 - 01.2019
  • Improved customer satisfaction by implementing efficient teller procedures and streamlining workflow.

Chief Manager

Dominos's Pizza
06.2016 - 02.2018
  • Enhanced company performance by streamlining processes and improving efficiency in daily operations.
  • Spearheaded major projects from inception through completion, consistently meeting deadlines while staying within budget constraints.
  • Facilitated change management efforts, successfully guiding the organization through periods of transition while minimizing disruption to operations.
  • Oversaw the development of innovative products or services, positioning the company as an industry leader.

Teller Operations Manager

Globo Caribe
10.2010 - 08.2014
  • Managed and maintained teller cash drawers, vaults, and other assets in accordance with bank policies.

Education

San Rafael School
Dominican Republic
06.2008

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Attention to detail
  • Time management
  • Punctual and reliable
  • Safe driving
  • Problem-solving
  • Time management skills
  • Loading and unloading
  • Clean driving record

Languages

Spanish
Native or Bilingual

Timeline

Delivery Driver

Amazon Flex
12.2023 - 02.2025

Teller Operations Manager

Banco Caribe
06.2018 - 01.2019

Chief Manager

Dominos's Pizza
06.2016 - 02.2018

Teller Operations Manager

Globo Caribe
10.2010 - 08.2014

San Rafael School
Yamell Caver