Yamica Pinckney
Brunswick,GA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Certified Clinical Medical Assistant position. Ready to help team achieve company goals. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
CVS Pharmacy
01.2024 - Current
- Answer incoming phone calls and address questions from customers and healthcare providers.
- Assist pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Enhance pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculate dosage, fill prescriptions, and prepare prescription labels with absolute accuracy.
- Solve customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Medical Receptionist
Oceanhorse Health & Wellness Clinic
01.2023 - 03.2024
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
Maitre D'
Colt & Allison At Sea Island Resort
10.2019 - 12.2022
- Greeted guests, escorted to dining tables and provided menu and information about restaurant to encourage seamless flow of service.
- Provided exceptional customer service and created memorable dining experiences for guests at an upscale restaurant
- Created environment for guests to stimulate senses through personal services and amenities and followed up throughout meal to reinforce positive experience.
Restaurant Manager
The Twelve Downtown Atlanta
03.2016 - 08.2019
- Develop and execute strategy to enhance and maintain facility productivity and eliminate or improve the unproductive aspects of the current strategy
- Plan and execute social, diversity and training activities to maintain a well trained and cohesive team
- Mitigate expenses by accurately forecasting and scheduling employees based on hourly and daily projected workload.
Coordinator
The Four Seasons Hotel
04.2013 - 03.2016
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
Front Desk Receptionist
The Ritz Carlton
06.2008 - 02.2013
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Associate of Science -
College of Coastal Georgia
Brunswick, GA05.2025
Skills
- Direct Patient Care
- Phlebotomy
- Data Entry
- Insurance Billing
- Insurance Verification
- Pharmacology knowledge
- Drug Classification Knowledge
- HIPAA Compliance
- Medical Terminology
- Patient Scheduling
- Vital Sign Monitoring
- Customer Service
Certification
- CCMA - Certified Clinical Medical Assistant
- Licensed Pharmacy Technician
- CPR & BLS Certified
Timeline
Pharmacy Technician
CVS Pharmacy
01.2024 - Current
Medical Receptionist
Oceanhorse Health & Wellness Clinic
01.2023 - 03.2024
Maitre D'
Colt & Allison At Sea Island Resort
10.2019 - 12.2022
Restaurant Manager
The Twelve Downtown Atlanta
03.2016 - 08.2019
Coordinator
The Four Seasons Hotel
04.2013 - 03.2016
Front Desk Receptionist
The Ritz Carlton
06.2008 - 02.2013
Associate of Science -
College of Coastal Georgia
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