Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Emma Dooley

Coweta,OK

Summary

Dynamic and detail-oriented Pharmacy Technician at Walgreens with proven problem-solving skills and a commitment to patient confidentiality. Enhanced pharmacy workflow and increased productivity through effective teamwork and organization. Proficient in medication dispensing and HIPAA compliance, ensuring high-quality patient care and safety in all interactions.

Healthcare professional with comprehensive background in providing compassionate patient care and support. Known for reliability and adaptability in dynamic healthcare environments. Brings strong skills in patient monitoring, basic medical procedures, and effective communication, ensuring seamless team collaboration and optimal patient outcomes.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Walgreens
09.2024 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.

Certified Nursing Assistant

Montereau In Warren Woods
06.2023 - 08.2024
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.

Front End Associate

Billy Sims Barbeque
07.2022 - 06.2023
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Performed carry-out and order preparation for pick-up services by packaging, transporting, and loading customer purchases.
  • Improved team morale and efficiency with regular communication and feedback sessions.

Restaurant Hostess

1843 on Broadway
09.2021 - 02.2022
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
  • Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
  • Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.

Education

Bachelor of Science - Nursing

University of Central Oklahoma
Edmond, OK
05-2028

High School Diploma -

Coweta Highschool
Coweta, OK
05-2024

Vocational Certification - Certified Nursing Assistance

Indian Capital Technology Center
Muskogee, OK
05-2023

Skills

  • Problem-solving skills
  • Team collaboration
  • HIPAA compliance
  • Reliable team player
  • Direct patient care
  • Alzheimer's and dementia care
  • Basic life support
  • Bedside manner
  • Vital signs monitoring
  • Safety precautions
  • Electronic charting
  • Patient-focused care
  • Medical terminology
  • Workflow optimization
  • Insurance billing
  • Patient confidentiality
  • Patient care
  • Strong multitasking
  • Greeting guests
  • Active learning
  • Cleanliness and hygiene
  • Conflict resolution

Certification

  • CNA - Certified Nurse Assistant

Timeline

Pharmacy Technician

Walgreens
09.2024 - Current

Certified Nursing Assistant

Montereau In Warren Woods
06.2023 - 08.2024

Front End Associate

Billy Sims Barbeque
07.2022 - 06.2023

Restaurant Hostess

1843 on Broadway
09.2021 - 02.2022

Bachelor of Science - Nursing

University of Central Oklahoma

High School Diploma -

Coweta Highschool

Vocational Certification - Certified Nursing Assistance

Indian Capital Technology Center

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Emma Dooley