Yamil Leon
San Francisco,CA
Summary
Organized and driven administrative professional with over two years of experience supporting office operations in legal, nonprofit, and academic settings. Skilled in data entry, scanning, filing, and managing confidential records with precision. Known for strong customer service, effective communication, and a keen eye for detail. Adept at adapting to fast-paced environments, collaborating with cross-functional teams, and ensuring smooth daily operations. Eager to bring a versatile, service-oriented approach to CCSF’s Disability Services & Programs for Students during Summer 2025.
Overview
7
7
years of professional experience
Work History
COMMUNITY RESOURCE SPECIALIST
El Concilio
03.2022 - 01.2025
- Established strong rapport with clients through empathetic listening skills, creating an atmosphere of trust and support during difficult times in their lives.
- Managed caseloads efficiently by prioritizing needs, maintaining organized records, and adhering to deadlines for reporting or case closure requirements.
- Increased file processing speed by 30% through consistent record validation and organization.
ADMINISTRATIVE ASSISTANT
Tom Hicks Law
05.2020 - 05.2022
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Improved document organization by 40% with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
YOUTH LEADERSHIP COUNCILLOR
San Francisco Campus Of Jewish Living
05.2018 - 05.2020
- Participated in budget planning sessions, ensuring responsible allocation of funds for key projects and programs.
- Streamlined the onboarding process for new volunteers, resulting in reduced training time and increased productivity.
- Organized and facilitated weekly art therapy sessions for residents, leading to a 20% increase in resident social interaction and engagement.
Education
Associate of Science - Biology
City College of San Francisco
San Francisco, CA06.2027
High School Diploma -
St. Ignatius College Prep High School
San Francisco, CA05.2022
Skills
- Office Management & Administrative Support
- Filing, Scanning & Document Organization
- Data Entry & Database Maintenance
- Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Customer Service & Front Desk Support
- Record Validation & Confidentiality Handling
- Scheduling & Email Etiquette
- Strong Organizational Skills
- Bilingual: English & Spanish
- Covid-19 Compliant (Vaccinated)
Timeline
COMMUNITY RESOURCE SPECIALIST
El Concilio
03.2022 - 01.2025
ADMINISTRATIVE ASSISTANT
Tom Hicks Law
05.2020 - 05.2022
YOUTH LEADERSHIP COUNCILLOR
San Francisco Campus Of Jewish Living
05.2018 - 05.2020
Associate of Science - Biology
City College of San Francisco
High School Diploma -
St. Ignatius College Prep High School
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