Yamileth Moreno
Irving,TX
Summary
When assisting with customer service, I am friendly and professional customer service expert with a strong background working to meet customer needs. Also when it comes to communication with customer and vendors, analyzing and resolving complex issues, you'll be in good shape with my services with customers.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
HomePro
Carrolton , TX
08.2019 - 05.2022
- Listened to questions and concerns of customers in order to provide answers or responses.
- Met and exceeded performance goals by approaching all interactions with an organized and relationship-driven approach.
- Assisted customers by answering a wide range of questions about available merchandise current prices, and upcoming company changes.
- Provided excellent customer service by quickly resolving issues and responding to inquires.
Packing/Shipping Clerk
San Mar
Dallas , TX
05.2018 - 07.2019
- Followed all Safety procedures and protocols when using equipment and moving hazardous chemicals to avoid mishaps and accidents.
- Schedules pickups and deliveries to keep things running smoothly.
- Reviewed outbound merchandise for errors or complications to protect the employers reputation and increase customer satisfaction ratings.
- Used protective equipment such as moving pads and plastic wrap to avoid product damage.
- Double-checked shipments for paperwork signatures.
Education
High School Diploma -
2019
Skills
- Hospitality Service Expertise
- Dining Area Cleanliness
- Guest Relationship Management
- Cash Handling
- Sale Expertise
- Concentration
- Efficient Precision
- Menu Planning
- Attention To Fine Details
- Type Speed of 47 WPM
Languages
English
Spanish
Timeline
Customer Service Representative - HomePro
08.2019 - 05.2022
Packing/Shipping Clerk - San Mar
05.2018 - 07.2019
Resolute Academy - High School Diploma,
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