Yamileth Moreno
Irving
Summary
Dynamic professional with a proven track record at Davies LLC, excelling in claims processing and customer service. Known for a friendly demeanor and strong problem-solving skills, I effectively enhance team collaboration and maintain meticulous attention to detail, ensuring high customer satisfaction and operational efficiency.
Overview
8
8
years of professional experience
Work History
Claims Department
Davies LLC
Coppell, TX
04.2024 - 02.2026
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Customer Service Representative
Home Pro
Dallas, TX
01.2022 - 01.2024
- Resolved customer inquiries efficiently, enhancing overall satisfaction and retention.
- Processed orders and returns accurately, ensuring compliance with company policies.
- Maintained detailed records of customer interactions, improving data accuracy for future reference.
- Collaborated with team members to streamline communication processes, reducing response times.
Warehouse Associate
Scentsy Fragrance
Coppell, TX
06.2018 - 03.2020
- Maintained accurate inventory records using warehouse management systems
- Implemented safety protocols, ensuring compliance with industry standards
- Trained new associates on best practices for packaging and shipping
Education
High School Diploma -
Resolute Academy
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Time management
- Dependable and responsible
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Claims Department
Davies LLC
04.2024 - 02.2026
Customer Service Representative
Home Pro
01.2022 - 01.2024
Warehouse Associate
Scentsy Fragrance
06.2018 - 03.2020
High School Diploma -
Resolute Academy