Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yamileth Olvera

8125 Shafter Dr Dallas,TX

Summary

Dedicated licensed insurance agent with 2 years of experience offering excellent customer service and experience in sales. Skillful in advising current and potential clients on insurance coverage plans and processing applications, payments and corrections. Ready to help achieve company goals through hard work and attention to detail.

Overview

2
2
years of professional experience

Work History

Licensed Insurance Agent

City Auto Insurance
Dallas, TX
07.2020 - Current
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Utilized advanced sales skills to overcome objections, persuade clients to purchase policies and close deals.
  • Developed sales leads from direct referral and marketing.
  • Interacted with customers by phone, email and in-person to provide information.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Exhibited high energy and professionalism when dealing with clients and staff even during high-stress situations.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Completed data entry tasks with accuracy and efficiency utilizing software within the company.


Education

High School Diploma -

Skyline High School
Dallas, TX
05.2020

Skills

  • Excellent Customer Service and Assistance
  • Conflict resolution
  • ‌Multitasking
  • Interpersonal skills
  • Clear Communication Skills
  • Patience

Languages

English
Spanish

Timeline

Licensed Insurance Agent

City Auto Insurance
07.2020 - Current

High School Diploma -

Skyline High School

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Yamileth Olvera