Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Yamileth Sosa

Palmdale,CA

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Laundry Attendant

Coinless Laundry
06.2017 - Current
  • Operated laundry machines, ensuring proper functionality and adherence to safety protocols.
  • Maintained cleanliness and organization of work area to enhance workflow.
  • Assisted customers with inquiries and provided exceptional service to enhance experience.
  • Monitored inventory levels of detergents and supplies, facilitating timely restocking.
  • Implemented best practices for waste management, contributing to a sustainable environment.
  • Resolved customer complaints effectively, fostering positive relationships and repeat business.
  • Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
  • Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
  • Enhanced customer satisfaction by promptly addressing and resolving any complaints or issues related to laundry services.
  • Preserved machine functionality through routine maintenance checks and timely reporting of any malfunctions or repair needs.
  • Restocked supply inventories and notified supervisors of shortages for customer convenience.
  • Performed routine maintenance and cleaning of machines for adherence to sanitary regulations.
  • Tested machines and made minor adjustments, keeping equipment functional.

Dishwasher/Bus girl

El Camaron Pela'o
02.2015 - 05.2015
  • Sorted, soaked and washed flatware.
  • Bussed and reset tables and kept dining room and work areas clean.
  • Maintained clean and presentable tables with tableware, spotless glassware, silverware and linens.
  • Quickly set up and cleared tables and stocked all service stations.
  • Maintained high standards of cleanliness and sanitation.
  • Routinely carried large loads of dishes to kitchen for washing.
  • Maintained clean dining room, lobby and service areas at all times.

Host/Bus girl

Las Islas Marias
07.2014 - 01.2015
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
  • Set dining tables according to type of event and service standards.
  • Routinely cleaned work areas, glassware and silverware throughout each shift.
  • Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
  • Provided friendly and attentive service.
  • Inventoried and restocked items throughout day.
  • Assisted co-workers whenever possible.

Education

High School Diploma -

Highland High School
Palmdale, CA
05.2015

No Degree - Nursing

Antelope Valley College
Lancaster, CA

Skills

  • Committed team player

  • Energetic presence

  • Flexible schedule capability

  • Cash handling experience

  • Fast learner

  • Fluent in Spanish and English

  • Friendly and helpful

  • Fluent in Spanish

  • Sanitization techniques

  • Customer service

  • Problem-solving

  • Teamwork and collaboration

  • Meticulous attention to detail

  • Integrity & Reliability

  • Active listening

  • Customer engagement

  • Accurate transaction management

  • Commitment to ethical standards

Certification

  • Health careers education VENIPUNCTURE Training - May 2021
  • Certificate of Completion Medical Terminology Basic Human Anatomy - Dec 2020
  • Certificate of Completion Medical Assistant Clinical Skills - May 2021
  • Certificate of Completion Medical Assistant Administrative Skills - May 2021
  • Certificate of Completion Medical Assistant Program - June 2021

Timeline

Laundry Attendant

Coinless Laundry
06.2017 - Current

Dishwasher/Bus girl

El Camaron Pela'o
02.2015 - 05.2015

Host/Bus girl

Las Islas Marias
07.2014 - 01.2015

High School Diploma -

Highland High School

No Degree - Nursing

Antelope Valley College

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