Yamilette Traverzo
Lake Wales
Summary
Dedicated Assistant Food Service Manager with broad experience in overseeing daily operations of dining facilities. Bring strong background in cost control, quality assurance, and staff management to maximize efficiency and customer satisfaction. Known for fostering positive work environments while ensuring adherence to food safety regulations and standards. Proven leadership skills foster a team-oriented culture that continually drives improvement in service delivery.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Food and Beverage Assistant Manager
Aramark
Winter Haven
08.2021 - Current
- Managed daily operations of food and beverage service areas.
- Trained and supervised staff on service standards and procedures.
- Coordinated inventory management and ordering of supplies.
- Assisted in developing seasonal menus in collaboration with chefs.
- Ensured compliance with health and safety regulations consistently.
- Handled customer inquiries and resolved complaints effectively.
- Monitored staff performance and provided constructive feedback regularly.
Lead Food Service Worker
Merlin
Winter Haven
10.2019 - 08.2021
- Supervised daily food service operations and ensured compliance with health standards.
- Resolved customer complaints and provided exceptional service to enhance dining experience.
- Monitored temperature logs for refrigerators and freezers and ensured they are within acceptable range according to local health codes.
Guest Experience Host
Merlin
Winter Haven
06.2018 - 10.2019
- Cleaned and sanitized dishea and utensils consistently keeping adequate supplies on hand for expected customers loads.
- Accommodate patrons with allergies and dietary restrictions by adjusting preparation methods or ingredients and confirming accuracy of plates.
- Controlled portion sizes and garnishing for optimal cost controls.
- Preserved excellent levels of internal and external customer service.
- Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
Skills
- Cash drawer balancing
- Liquor regulations and compliance
- Customer assistance
- Cash management
- Budget prep
- Knowledge of sanitation guidelines
- Portioning understanding
- Training
- Planning and coordination
- Customer service
- Inventory management
- Cost control
- Food safety compliance
- Conflict resolution
- Quality assurance
- Training and development
- Strategic planning
- Effective communication
Certification
• ServSafe Certification - 8/27/2026
• Sersafe Alcohol Certificate- 8/1/2028
Timeline
Food and Beverage Assistant Manager
Aramark
08.2021 - Current
Lead Food Service Worker
Merlin
10.2019 - 08.2021
Guest Experience Host
Merlin
06.2018 - 10.2019