Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yamilex M Santiago

Cleveland,OH

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Responsible Youth Specialist skilled in implementing behavior, safety and developmental plans. Collaborate effectively with team members, children and families to provide comprehensive service to individuals.

Overview

6
6
years of professional experience

Work History

Youth Specialist

Ohio Guidestone
05.2023 - Current
  • Maintained safety and security of youth under care.
  • Observed individual behaviors and suspect actions, and reported issues to supervisory staff.
  • Facilitated group sessions and provided one-on-one support.
  • Planned and executed activities to promote skill and talent development.

Ogp

Walmart
06.2022 - 04.2023
  • Collaborated with other departments to facilitate successful project completion.
  • Verified construction documentation to meet client requirements and vision.
  • Monitored and evaluated engineering performance to recommend improvements.
  • Implemented new strategies to reduce costs and improve efficiency of engineering team.

Order Picker Lead

Amazon
06.2020 - 07.2022
  • Scanned incoming products with radio-frequency scanners and entered products into inventory management system for smooth stock tracking and customer order fulfillment.
  • Trained and mentored new associates on responsible and customer-focused receiving, picking and packing functions and reported progress to supervisor.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Cleaned and organized aisles, work stations, and floors to promote operational productivity.

Crew Member

McDonald's
08.2019 - 05.2021
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Answered customer questions and took orders.
  • Processed payments and bagged items for customer check out.
  • Drove team success by completing assigned task quickly and accurately.
  • Assisted customers with product, promotion, and policy information.
  • Totaled bills, accepted payments and returned change.
  • Kept restaurant lobby, front counter, drive-thru, kitchen and restrooms neat and clean throughout shift.
  • Packed fast food products in approved containers, cups and bags.
  • Maintained order of customer and crew member work areas.

Cashier

Subway
01.2018 - 07.2019
  • Kept customer and food preparation areas clean and well-organized.
  • Operated cash register, collected payments, and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts, and provided change.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Directed cleaning, trash removal, and sanitation procedures to keep aisles and register area organized.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Education

Associate of Science - Emt

Cuyahoga Community College
Cleveland, OH

High School Diploma -

The School of One
Cleveland, OH
05.2018

Skills

  • Order picking abilities
  • Package verification
  • Able to lift 75 pounds
  • Boxing and labeling
  • Mentoring and training
  • RF scanning devices
  • Youth Supervision
  • Safety Protocols
  • Youth Support

Languages

Spanish
Native or Bilingual

Timeline

Youth Specialist

Ohio Guidestone
05.2023 - Current

Ogp

Walmart
06.2022 - 04.2023

Order Picker Lead

Amazon
06.2020 - 07.2022

Crew Member

McDonald's
08.2019 - 05.2021

Cashier

Subway
01.2018 - 07.2019

Associate of Science - Emt

Cuyahoga Community College

High School Diploma -

The School of One

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Yamilex M Santiago