Yamilka Lazo
Miami,FL
Summary
Dedicated medical professional with experience at Mercy Hospital and Roy's Delivery & Medical Service. Proven ability to enhance patient care through effective communication and teamwork. Skilled in HIPAA compliance and meticulous in specimen handling, ensuring timely results and high customer satisfaction. Committed to continuous improvement and fostering collaborative environments.
Overview
3
3
years of professional experience
Work History
Home Health Aide
ELS HOME HEALTH
02.2023 - Current
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Provided mobility assistance such as walking and regular exercising.
Medical Courier
Roy's Delivery & Medical Service
04.2022 - Current
- Collaborated with healthcare professionals to facilitate smooth coordination of specimen pick-up and delivery processes.
- Assisted in training new couriers on company protocols, safety procedures, and route navigation techniques.
- Improved patient outcomes by providing rapid transportation of critical lab specimens.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
Medical Assistant
Las Mercedes
05.2024 - 05.2025
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Phlebotomist
Mercy Hospital
09.2023 - 10.2024
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
Education
Master of Science - Teaching
Universidad Pedagógica Rafael María De Mendive
Pinar Del Río, Cuba12-2011
Skills
- HIPAA compliance
- Medical terminology
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Multitasking ability
- Excellent communication
- Customer satisfaction
- Team collaboration
Languages
Spanish
Full Professional
English
Limited Working
Timeline
Medical Assistant
Las Mercedes
05.2024 - 05.2025
Phlebotomist
Mercy Hospital
09.2023 - 10.2024
Home Health Aide
ELS HOME HEALTH
02.2023 - Current
Medical Courier
Roy's Delivery & Medical Service
04.2022 - Current
Master of Science - Teaching
Universidad Pedagógica Rafael María De Mendive
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