Professional Summary: Dynamic Automotive Technician with 7 years of experience in fleet maintenance and repair. Proven expertise in parts supervision and purchasing management. Adept at collaborating with vendors and leading teams to ensure efficient operations. Seeking a managerial role in the Automotive Service Industry.
Overview
12
12
years of professional experience
Work History
Parts Supervisor
Royal Waste Services
168-48 Douglas Ave, NY
08.2022 - Current
Manage budgeting and forecasting for the parts department, ensuring adequate resource allocation to support business objectives.
Streamline the returns process by establishing clear guidelines and procedures for handling defective or incorrect parts orders.
Conduct regular performance evaluations of team members, identifying areas for improvement and providing constructive feedback.
Collaborate with service department to ensure timely supply of required parts for repair work, improving overall turnaround time.
Spearhead parts procurement and inventory management for diesel truck fleet maintenance.
Develop and implement purchasing strategies to optimize cost-efficiency and part availability.
Foster strong relationships with vendors to ensure timely delivery and quality parts sourcing.
Lead a team of parts staff to streamline operations and meet fleet maintenance objectives.
Flat Rate Technician
Porsche Gold Coast
125 S Service Rd, Jericho, NY
07.2019 - 11.2019
Provided excellent customer care by clearly communicating repair needs, timelines, and anticipated costs during consultations.
Minimized repeat repairs with thorough post-repair inspections, confirming issue resolution before returning vehicles to owners.
Boosted overall efficiency by maintaining a clean, organized workspace and properly utilizing tools and equipment.
Enhanced customer satisfaction by efficiently diagnosing, repairing, and completing maintenance on Mercedes vehicles, ensuring high-quality service.
Managed tasks efficiently to meet dealership standards and customer expectations.
C&B Level Technician
Mercedes-Benz Manhattan
770 11th Ave, NY
04.2018 - 07.2019
Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Trained new technicians on standard operating procedures, ensuring consistency across the team.
Performed troubleshooting and diagnosis on malfunctioning equipment.
Maintained compliance with regulatory standards and safety requirements.
Executed diagnostics, repairs, and maintenance on Mercedes vehicles, ensuring high-quality service.
Managed tasks efficiently to meet dealership standards and customer expectations.
Quicklane Technician
Muzi Ford
557 Highland Ave, Needham, NY
07.2017 - 03.2018
Maintained a clean and organized work environment for optimal efficiency and safety.
Effectively managed inventory levels of parts and supplies to guarantee availability for timely repairs without excess stock wasting valuable space or resources.
Contributed to a positive reputation for the Quick Lane facility through dedication to quality workmanship, professionalism, and excellent customer relations.
Showcased strong problem-solving abilities by diagnosing complex issues accurately, leading to successful repairs on the first attempt.
Conducted oil changes, tune-ups, tire services, and various repairs on Ford vehicles.
Demonstrated expertise in handling suspension, steering, brake, and engine systems.
Express Technician
Prime Toyota Of Boston
1605 VFW Parkway, West Roxbury, MA
10.2016 - 06.2017
Attended factory-sponsored training classes to enhance knowledge and skills.
Maintained safety within the workplace by following established protocols for hazardous materials handling and equipment usage.
Maximized express service lane throughput with effective time management and multitasking abilities.
Contributed to a positive customer experience by providing exceptional service as well as accurate information regarding vehicle maintenance schedules and recommendations.
Performed routine maintenance tasks including oil changes and tire services for Toyota vehicles.
Maintained high standards of efficiency and customer satisfaction.
Technician Assistant
NYPD Fleet Services
53-15 58st, Queens, NY
07.2015 - 08.2015
Supported the completion of projects on time by efficiently managing tasks and resources.
Streamlined communication between technicians and clients by effectively relaying important information.
Actively participated in team meetings and contributed valuable input for ongoing projects, resulting in a more cohesive effort towards achieving common objectives.
Contributed to the reduction of repair costs through proactive identification of potential issues.
Supported the installation of equipment on NYPD vehicles, including sirens, radios, GPS systems, fuse boxes, and lighting components.
Assisted in electrical diagnostics and repairs, ensuring proper functioning of vehicle systems.
Conducted maintenance and minor repairs on various automotive systems, including brakes, steering, suspension, engine, and transmission.
Maintained tools and equipment to uphold operational efficiency.
Worked on vehicles from leading brands such as Ford, Dodge, and Chevy.
Technician Assistant
Lalo Auto Service Center
1496 Inwood Ave, Bronx, NY
02.2012 - 08.2013
Conducted thorough multi-point inspections to assess vehicle condition and identify potential issues.
Assisted in performing maintenance and minor repairs on automotive systems, including brakes, steering, suspension, engine, and transmission.
Contributed to complex diagnostic procedures for engine and drivetrain issues, ensuring accurate problem identification.
Supported electrical diagnostics and repairs to address vehicle electrical system issues.
Maintained tools and equipment to uphold shop standards and efficiency.
Education
Automotive Core, Ford Fact, And Benz Drive Program - Automotive Technology
Universal Technical Institute
Norwood, MA
04.2019
High School Diploma -
Thomas A. Edison Technical And Vocational HS
Jamaica, NY
06.2016
Skills
Strong purchasing strategies
Complete warehouse organization
Meets all deadlines through efficient time management
Ability to handle supplier negotiations
Proficient in vehicle diagnostics and repairs across all systems
Strong interpersonal skills with a focus on customer satisfaction
Competent in using computerized systems for inventory management and documentation
Accomplishments
Mercedes Benz Drive Program completion Star Student award with a 4.0 GPA and 100% Attendance.
Ford FACT Program Completion with a 4.0 GPA and 100% Attendance.
Winner of the 2016 Greater New York Dealers Association Competition, achieving 1st Place Regional, 1st Place State, and 8th Place National rankings.
Languages
Spanish
Full Professional
Timeline
Parts Supervisor
Royal Waste Services
08.2022 - Current
Flat Rate Technician
Porsche Gold Coast
07.2019 - 11.2019
C&B Level Technician
Mercedes-Benz Manhattan
04.2018 - 07.2019
Quicklane Technician
Muzi Ford
07.2017 - 03.2018
Express Technician
Prime Toyota Of Boston
10.2016 - 06.2017
Technician Assistant
NYPD Fleet Services
07.2015 - 08.2015
Technician Assistant
Lalo Auto Service Center
02.2012 - 08.2013
Automotive Core, Ford Fact, And Benz Drive Program - Automotive Technology