Yan Cui
Honolulu,HI
Summary
Resourceful Supervisor with a proven track record of steering and directing comprehensive operational initiatives. Proficient in orchestrating concurrent projects with competing priorities, specializing in process improvements, safety initiatives, and quality control. Acknowledged and commended for effective collaboration with upper management, contributing to achieving organizational objectives. Demonstrates a positive and driven approach to overcoming challenges. Proactively seeks opportunities to enhance processes and workflows for the team's benefit. Consistently exceeds expectations, excelling both independently and collaboratively.
Overview
9
9
years of professional experience
Work History
Supervisor, Personnel Programs
United States Air Force
01.2021 - Current
- Led a 4 member team comprising of Air Force and Navy military and civilians, managing retention programs in support of 141 units including USINDOPACOM, Headquarters PACAF, Special Operations Pacific Command, and the 15th Wing
- Managed 3.6k retention contracts, updated pay transactions for 172 Airmen, timely disbursed $714K in Selective Reenlistment Bonuses, and oversaw 595 retirements and separations final out-processing despite the 40% manning deficit
- The principal advisor to the installation's leadership and 51 Commander Support Staffs on issues concerning reenlistments, extensions, selective reenlistment bonus policies, and procedures impacting 14K Airmen
- Tracked and provided guidance for Space Force transfers on the process, created enlistment contracts, coordinated with the AFPC team, and updated personnel system delivery memorandum for revision; successfully transferred 13 members and also corrected the previous 45 transfers' dates to reflect the accurate date of separation
- Implemented section dashboard; revamped retentions worksheet and guided streamlined process to Commander Support Staffs; created a one-stop shop for guidance updates and provided a real-time tracking system to requests and responses, which mitigated errors by 60% and cut the processing time by 45% and saved section 6hrs a week
- Tackled 1.4K CMS cases and cleared 5-month backlogs within 2 months
- Managed timely submission to the member's record, increased contract submission rate by 80%, and reduced financial record mismatch cases turnaround within 24 hours
Supervisor, Commander Support Staff
United States Air Force
01.2019 - 01.2021
- Expertly provided personnel support services for three bases and four units comprised of 1,900 military, civilian, and coalition forces in support of Operation FREEDOM'S SENTINEL and under threat from rocket attacks, insider threats, and direct fire engagements
- Slashed redundant steps in the coalition force decoration system, eliminating two weeks of administrative processing, which resulted in 209 backlogged decorations being processed within 45 days and honors rendered to members
- Identified a SharePoint system security deficiency, elevated the finding to Wing leadership, and enacted safeguard protocols protecting members' personal information, thereby deterring potential criminal activity
- Providing Guardian Angel support during two advising missions, enabling critical manpower discussions for continued Afghan Air Force institutional viability initiatives
Technician, Instructor and Support Assignments
United States Air Force
05.2017 - 01.2019
- Managed 60 personnel programs and systems valued at 5.7 million dollars, supporting over 1,500 total force personnel across 22 directorates and Special Staff offices
- Identified and corrected 79 erroneous codes, saving the Air Force 2.7 million dollars in permanent change of assignments
- Created 307 Equal-Plus Advertisements covering 17 Air Force Specialty Codes
- Put efforts into the hiring of over 1,000 vital schoolhouse instructors, boosting the Air Force fill rate to a soaring 97 percent
- Hand-selected as a Command Staff Physical Training Leader to revamp and oversee the fitness assessment program for 504 members
- Led 34 individual fitness assessments, fostering a 95 percent pass rate.
Technician, Military Personnel Section
United States Air Force
08.2014 - 05.2017
- Conducted an Awards and Decoration Error audit, identified 210 missing awards, and expeditiously notified all affected members within 24 hours
- Diligently processed, updated, and delivered 2,644 personnel transactions, ensuring 2,500 military members' records were accurate
- Delivered 125 out-processing briefings and meticulously processed 450 permanent change of station actions, resulting in zero Category I discrepancies
Education
Bachelor of Science - Finance
Penn State University
01-2023
Non-Commissioned Officer Academy
Joint Base Pearl Harbor-Hickam, HI01-2022
Associate of Arts - Human Resource Management
Community College of The Air Force
01-2018
Airman Leadership School
Joint Base San Antonio, TX01-2018
Skills
- Data Analytics
- Process Improvement
- Goal-Oriented
- Operations Management
- Project Management
- Processes and Procedures
Awards
- Diamond Sharp Award
- The Rising Star 5/6 Airman Leader Award
- SrA Below-the-Zone
- 802nd Force Support Squadron Airman of the First Quarter 2016
- 802nd Force Support Squadron Airman of the Year 2016
- 502nd FSS Group Airman of the Year 2016
- Junior Enlisted Member of the Year 2018
- A1 Non-Commissioned Officer of the Quarter 2018 and 2019
- A1 Team Award 2020
- Joint Base Senior Joint Warfighter of the Third Quarter 2022
- Air Force Achievement Medal x2
- Air Force Commendation Medal x3
Languages
Chinese (Mandarin)
Professional
Korean
Professional
Affiliations
Defense POW/MIA Accounting Agency Volunteer
- Volunteered for 60 days in Vietnam to actively support recovery efforts
Language Enabled Airman Program Participant
- Successfully completed the Chinese Iso-Immersion Program at Concordia (Oct 23 - Nov 9, 2023), enhancing language proficiency and cultural understanding
Executive Council Positions in Private Organizations:
- Randolph Rising 5/6
- Air Force Sergeants Association
- Air Force and Coalition Force
Timeline
Supervisor, Personnel Programs
United States Air Force
01.2021 - Current
Supervisor, Commander Support Staff
United States Air Force
01.2019 - 01.2021
Technician, Instructor and Support Assignments
United States Air Force
05.2017 - 01.2019
Technician, Military Personnel Section
United States Air Force
08.2014 - 05.2017
Bachelor of Science - Finance
Penn State University
Non-Commissioned Officer Academy
Associate of Arts - Human Resource Management
Community College of The Air Force
Airman Leadership School
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