Yana Davydenko
Saint Paul,MN
Summary
Proactive, detail-orientated, and passionate worker with 7 years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.
Overview
7
7
years of professional experience
Work History
Lead Toddler Teacher
The Gardner School
08.2020 - 10.2021
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
- Established positive relationships with students and families.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
Teller
BMO Harris Bank
06.2018 - 09.2018
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Followed up on customer complaints and provided solutions to enhance customer satisfaction.
- Processed customer transactions promptly, minimizing wait times.
- Maintained friendly and professional customer interactions.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
Sales Associate
Soma Intimates
11.2017 - 01.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to effectively build rapport and lasting relationships.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
Server
The Timbers
04.2015 - 03.2017
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
Certificate in Cosmetology - Esthetics
Riverland Community College
Austin, MN07.2024
High School Diploma -
Eastview
Apple Valley, MN06.2016
Skills
- Outstanding problem solving abilities
- Excellent written and verbal communication skills
- Solid organizational skills with ability to multitask effectively
- Assessing strengths and weaknesses and capitalizing on strengths
- Cash Handling
- Flexible & Punctual
- Cleaning and Sanitation
- Team Collaboration
- Safety Protocols
- Time Management
- Conflict Resolution
Awards
Dakota Electric Award for post-secondary education
Timeline
Lead Toddler Teacher
The Gardner School
08.2020 - 10.2021
Teller
BMO Harris Bank
06.2018 - 09.2018
Sales Associate
Soma Intimates
11.2017 - 01.2018
Server
The Timbers
04.2015 - 03.2017
Certificate in Cosmetology - Esthetics
Riverland Community College
High School Diploma -
Eastview
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