Yana Koryaeva
Brooklyn,NY
Summary
Strong leader and analytical problem-solver, dedicated to promote organizational efficiency. Proactive and meticulous, skilled in working under pressure and adapting to new situations and challenges, detail-oriented with strong organizational skills and ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Manager
Masal Cafe And Restaurant, BERR LLC
2021.10 - 2023.06
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Recruited, interviewed and hired employees and implemented mentoring program.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Waitress Trainer
Le Relais De Venice , EPIC LLC
2019.09 - 2020.03
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Instructed servers on proper techniques for taking orders, serving food and providing customer service.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Enrollment Advisor
C&C New York Visa And Education Consulting
2012.03 - 2018.02
- Finalized sales, processed enrollment applications and collected necessary deposits..
- Communicated details about available classes, materials and services.
- Helped students complete applications and navigate admissions processes.
- Provided information about educational programs and enrolment policies.
Education
Accounting, Analysis And Audit - Agricultural Economics
GGA University
Vladikavkaz 06.2006
Skills
- Bilingual Russian/English
- Plan Projects
- Event Management
- Staff Management
- Client Relations
- Sales and Marketing
- Team Training
- Document Coordination
Certification
- Google Project Manager Certification - 2023- present
Timeline
Manager
Masal Cafe And Restaurant, BERR LLC
2021.10 - 2023.06
Waitress Trainer
Le Relais De Venice , EPIC LLC
2019.09 - 2020.03
Enrollment Advisor
C&C New York Visa And Education Consulting
2012.03 - 2018.02
Accounting, Analysis And Audit - Agricultural Economics
GGA University
- Google Project Manager Certification - 2023- present
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