Yana-lorraine Dominique
Long Beach
Summary
Results-driven hospitality and operations professional with 10+ years of experience leading teams in high-volume restaurant and customer service environments. Proven background in staff supervision, training, conflict resolution, scheduling, and delivering exceptional guest experiences while maintaining efficient daily operations. Strong leadership, communication, and multitasking skills with experience supporting new store openings and motivating teams to exceed performance goals. Adaptable and professional with a passion for organization, team development, and creating a positive work environment.
Overview
8
8
years of professional experience
Work History
Bartender Supervisor
Meat Market
Boca Raton
12.2025 - 04.2026
- Supervised bartending staff to ensure adherence to high service standards, enhancing customer satisfaction at beach bar.
- Trained new bartenders on cocktail preparation and customer service techniques.
- Oversaw the opening and closing procedures including counting money drawers and preparing bank deposits.
- Developed monthly work schedules for bartending staff reflecting business volume, optimizing staff availability during peak hours.
- Placed weekly liquor orders and performed weekly liquor counts, maintaining adequate inventory.
- Delivered exemplary customer service, fostering positive patron interactions and enhancing overall guest experience.
Bartender Supervisor
Lucky Fish Beach Bar & Grill
Pompano Beach
02.2021 - 11.2025
- Supervised bartending staff to uphold high service standards, enhancing customer satisfaction at beach bar.
- Trained new bartenders on cocktail preparation and customer service techniques, improving overall service quality.
- Maintained cleanliness and organization of bar area during peak hours, ensuring efficient service delivery.
- Managed inventory levels and ordered supplies to meet customer demand.
- Collaborated with kitchen staff to coordinate food and drink pairings effectively.
- Supervised day-to-day operations of the bar area ensuring compliance with health codes and sanitation standards.
Front of House Manager
Anthonys Coal Fire Pizza
Parkland
01.2018 - 01.2021
- Managed daily front of house operations and ensured exceptional guest experiences.
- Trained and supervised staff to deliver high-quality service in fast-paced environment, enhancing guest satisfaction.
- Coordinated seating arrangements and optimized table turnover during peak hours.
- Resolved customer complaints promptly, fostering a welcoming atmosphere and improving overall guest experience.
- Oversaw employee recruiting, hiring, and performance management, ensuring well-trained team aligned with service standards.
- Upheld operating procedures and safety standards to maximize guest satisfaction.
- Worked closely with chefs to ensure timely delivery of food orders to tables.
Education
Bachelor of Arts - Business Administration And Management
Florida Atlantic University
Boca Raton, FL06-2022
Skills
- Beverage inventory
- POS system operations
- Staff training
- Team leadership
- Customer service
- Attention to detail
- Problem solving
- Effective communication
Languages
English
Full Professional
French
Full Professional
Creole
Professional
Spanish
Limited
Timeline
Bartender Supervisor
Meat Market
12.2025 - 04.2026
Bartender Supervisor
Lucky Fish Beach Bar & Grill
02.2021 - 11.2025
Front of House Manager
Anthonys Coal Fire Pizza
01.2018 - 01.2021
Bachelor of Arts - Business Administration And Management
Florida Atlantic University